District Manager

About PF&TCO:Preferred Floor & Tile CO. (PF&TCO) is the fastest growing flooring company in the world. Headquartered in Charlotte, North Carolina with regional offices in Atlanta, Georgia, and Tampa, Florida. We are looking to continue to expand into more markets. Preferred Floor and Tile offers turnkey flooring solutions, specializing in National and Regional Home Builders, Single Family Rental (SFR), and Multi-Family Property Management. A family-owned business, PF&TCO continues to understand the importance of building and maintaining quality relationships with our clients.We are seeking candidates who are dedicated, hard-working, self-motivated, resourceful, and dependable. We want to continue to offer unique flooring solutions to keep our customers saying “Wow, Preferred is amazing!” We offer competitive compensation with endless opportunities for growth within the company. Apply today and learn more about the triple win, our 5-A's philosophy. PF&TCO is dedicated to aligning our employees’ personal, professional, and financial goals with helping us attain ours.

We are expanding into new markets in Nashville, TN, and Dallas/Fort Worth. If you are looking for a new opportunity and willing to relocate our company may be the opportunity you are looking for.

SummaryThe District Manager position will lead, facilitate, and/or assist our field operations teams including estimators and field supervisors in a variety of essential tasks in a specific market or district. The incumbent effectively coordinates and guides the team, ensuring each task is carried out with precision and efficiency. The job requires strong leadership skills and the ability to manage multiple responsibilities seamlessly. The District Manager's efforts contribute significantly to the overall success of our field operations, ensuring that we maintain our high standards and deliver exceptional results.

RequirementsEssential Duties and Responsibilities – Operations Specific:The incumbent in this role, is responsible for leading and guiding the Supervisors who are in charge of various crucial tasks, including estimating, loadout, work in progress (WIP), cases, busted jobs, back to warehouse (BTW), final walks, and cash-out jobs. Your main focus is on ensuring that these tasks are performed effectively and efficiently.Closely monitor the activities of the Supervisors, reviewing their work to ensure accuracy and optimal productivity. Whenever necessary, you provide them with the necessary support and guidance to overcome any obstacles they may encounter during the execution of their duties.Take lead on challenges or issues by addressing and resolving them with an ability to facilitate problem-solving within the team resulting in smooth workflow and tasks completed to the highest standards.The incumbent's leadership skills are vital to the successful functioning of the team, and instrumental in achieving the desired outcomes in all aspects of the job.Meticulously monitor operations to ensure strict adherence to established processes and schedules for tasks like estimating, prewalk, loadout, work in progress (WIP), cases, busted jobs, back to warehouse (BTW), final walks, and cash-out jobs. By maintaining a keen eye on these processes, you guarantee that they are executed smoothly and efficiently. Vigilance and commitment to upholding the established procedures contribute significantly to the seamless flow of our daily operations. (Daily)The incumbent's daily tasks include reviewing, inspecting, and optimizing views and filters in both Zoho and RFMS promptly, with the aim of avoiding bottlenecks and any negative impact on other departmental schedules and resources. Their primary objective is to maximize the effectiveness of these views and filters while providing continuous coaching to a team of supervisors and holding them accountable for completing tasks in a timely manner. Moreover, the incumbent is responsible for the ongoing refinement of these features, striving for continual improvements. Through their dedicated efforts in this aspect of their role, they ensure that our systems remain finely tuned, resulting in smarter and more efficient operations each day.Foster a culture of responsiveness and professionalism by actively collaborating with internal and external stakeholders to ensure timely and effective communication through email, text, voicemail, and phone calls. (Daily)Provide real time, on-the-job training not limited to participating in loadout, conducting pre walks, final walks, field measuring, troubleshooting, coaching, mentorship, and professional development opportunities to help supervisors enhance their skills and knowledge. (Daily)Working with the scheduling department and supporting the end-to-end process of recruiting, onboarding, and nurturing subcontractors, ensuring a robust and skilled workforce. (Daily)Review weekly gross profit report to proactively identify opportunities for cost savings on material and labor expenses, analyzing data and identifying areas where efficiency improvements or cost reduction strategies can be implemented. (Weekly)Review weekly cases reports to identify any gaps or trends that indicate additional training needs for supervisors or installers, ensuring continuous improvement in their skills and knowledge to enhance overall performance and customer satisfaction. (Weekly)Conduct bi-monthly one-on-one assessments with supervisors, documenting coaching sessions, providing feedback, and ensuring accountability. Coach supervisors in self-assessment techniques to establish clear goals that support their professional growth and maintain high-quality work standards. (Bi-Monthly)Conduct annual performance reviews to assess employees' performance, provide feedback, and determine appropriate career path assessment and next steps (Annually)14. Conduct annual compensation reviews separate from performance. Assess employees' compensation as it relates to performing job tasks and responsibilities, provide feedback, and determine appropriate compensation adjustments based on merit and company policies. (Annually)15. Regularly review and update market-specific policies, procedures, and guidelines to ensure they remain current and aligned with industry standards and best practices. (Monthly)

Supervisory ResponsibilityThis position has supervisory responsibilities (direct and indirect) for a variety of directors, managers, and individual contributors as assigned.

Required Education and Experience1. Bachelor’s degree in Business Administration / Management or related experience.2. Minimum 5 years’ experience in Operations Management with P&L responsibility.3. Solid understanding of gross profit factors, reporting, budgets, etc.4. Proven leadership capability (change agent, motivation, influence, decision-making, culture).5. Experience partnering with blue collar employees and 1099 subcontractors.6. Knowledge of best practices and experience accomplishing continuous improvement initiatives.7. Strategic thinking, analysis, problem solving, negotiation, and project management skills.8. Superior communication capabilities in all formats and on all levels.9. Possesses excellent analytical skills, enabling accurate and effective analysis of various situations.10. Proficient in Microsoft Office/Google Product Suite or Google Docs, leveraging these tools effectively.11. Demonstrates expert computer skills, with proficiency in using mobile phones and iPads.12. Exhibits excellent time management skills, ensuring efficient utilization of time and meeting deadlines.

Preferred Education and Experience1. Bachelor’s Degree in Business Administration / Management or related experience2. 5 plus years of Management within the same or related industry.3. Prior experience as a Sr. Field Operations Manager or Director of Field Operations4. Prior experience in construction or flooring industry and contract labor provider.5. Proficient in Measure Mobile and RFMS order entry & schedule pro, with a strong command of their functionalities.6. Demonstrated working knowledge and comprehensive understanding of RFMS online cloud services, including templates, checklists, users, and projects.7. Extensive experience in RFMS Order Entry, Inventory, Product Catalog, and Schedule Pro modules.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee is frequently required to stand, walk, and use hands to handle or feel. The employee must be able to lift and carry 25 to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work EnvironmentThis job operates in a professional office environment. The role routinely uses standard office equipment such as laptop computers, smart phones, photocopiers, filing cabinets, presentation equipment, etc. The work environment also includes a recurrent amount of time in all our facilities. Days and hours of work are normally Monday through Friday, 8:00 AM to 5:00 PM. Frequent night and weekend work is required. The role also requires phone accessibility 24/7 and emergency situations would dictate that the incumbent is available to respond at all times. This position requires up to 35% travel, including air travel, overnight stays, and the use of a vehicle.

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may be assigned or may change at any time with or without notice.