Marketing Analyst

Primary Services is excited to announce the role of Marketing Analyst for our esteemed client in the retail industry. This position offers an excellent opportunity for a seasoned professional to utilize their expertise in account management and business development to drive growth and success at the local level.

Responsibilities:Serve as the primary point of contact for all account management matters at the local level.Develop strong and positive relationships with in-store retail store managers, as well as our partners' regional and district contacts.Manage and mitigate partner questions, concerns, requests, and complaints expeditiously.Strive to resolve issues at the local level, avoiding escalation to partner corporate contacts.Collaborate with internal teams, such as Sales and Quality Assurance teams, to address partner concerns or complaints and provide satisfactory resolutions to retail partner management.Develop and conduct regular Business Reviews with store-level partners, ensuring clear communication of the value of the partnership.Communicate the progress of weekly/monthly/quarterly/annual initiatives to internal and external stakeholders.Recommend additional ways to add value to the partnership continually.Partner with Sales teams to identify opportunities and approach new retail locations within existing Partner store counts to expand NRG staffing footprint.Identify opportunities within existing partner locations to increase sales capacity.Maintain accurate data records within Field Management CRM tool functions.Work cross-functionally to execute various projects and tasks assigned.Qualifications:Bachelor's degree in business, marketing, or a related field preferred, with 2-3 years of comparative experience.2-3 years of experience in field account management required.Experience with large geographic territories and occasional travel preferred.Proven work experience in field or sales account management with large retailers preferred.Additional Knowledge, Skills, and Abilities:Strong relationship building and people skills.Proficiency in customer service and client services.Thorough understanding of direct marketing process flow.Initiative and organizational skills.Resourcefulness and ability to think outside the box.Ability to work independently and handle multiple assignments effectively.Superior written and oral communication skills.Proficiency in Microsoft Office suite of software tools.70-90% travel required.

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