Business Process Analyst
📋 Role Overview & Responsibilities
Primary Talent Partners has an open 18 month contract with a large tech client of ours in the San Jose, CA area!
- No C2C or 1099 opportunities available, only W2*
The Opportunity
Join our outstanding team which delivers value through collaborative processes and infrastructure that enables the delivery of *** products, via a redemption code workflow, across multiple programs for various routes to market.
What You'll Do
Support *** Sales and Marketing teams through various programs that delivers *** product to end users, through strategic partnerships via a redemption code workflow.
Develop, improve, and maintain the programs that supports Sales and Marketing.
Work closely with the Sales, Marketing and external strategic partner teams to understand the partnership and product delivery requirements.
Troubleshoot Customer Care cases related to the redemption platform by working with IT and Engineering teams.
Work with team members and the Business Units to support new product launches.
Improve processes supporting the product delivery workflow and infrastructure which will provide flexibility and scalable growth.
Ensure processes are up-to-date and communicated to *** Internal and External customers through wiki and web pages.
What You Need To Succeed
Cross-functional program management experience
Ability to balance multiple projects simultaneously and drive to completion
Thrives with challenges and the ability to creatively solve them
Phenomenal communicator and collaborator across various business units and levels
Quick learner and critical thinker
Acrobat, Excel, Word, Power Point, Outlook, Slack, Visio or other workflow diagram software.
Bachelor’s Degree and 3+ years of equivalent practical experience
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
#PTPJobs
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This position is located in San Jose, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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