Auto Damage Adjuster
📋 Role Overview & Responsibilities
Join Forbes’ 2023 Best Employer for Diversity!
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties And Responsibilities
Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines Negotiate repair process with body shops Document information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests
Must-have Qualifications
Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experienceInstead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insuranceValid driver’s license, auto insurance, and compliance with Progressive's driving standards and/or policies
Compensation
$63,000-$77,000/yearlyGainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistance
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
Job
Claims
Primary Location
United States-Texas-Laredo
Schedule
Full-time
Employee Status
Regular
Work From Home
No
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This position is located in Laredo, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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