Operation Work Planner

JOB SUMMARY

The Work Planner is responsible for planning, scheduling and coordinating the service workflow in the Service group for the applicable Service region. This position will be instrumental in the work planning, scheduling, and documentation of service projects. This position will perform load versus capacity analysis to assure that adequate Service resources are available. This position will provide feedback to management on labor and equipment shortages and effective allocation of resource capabilities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Conducts order review meetings of incoming new orders to verify schedule, material, safety, and commercial requirementsPrepare material requisitions for any required project materials/rentalsPrepare work order information for crewsSchedule and dispatch personnel and equipment for regionConduct exit meetings with crew leaders to review work ordersMonitor compliance to the schedule. Modify the schedule as emergencies occur.Provide technical and logistical support to crews in field as required.Collect and distribute all applicable post job information including trip reports, time sheets, test reports, processing logs, and QA/QC checklists.Maintain master job schedule for region and supply updates to open order reportsReview and code purchase card statements and other A/P activities as applicable for the region.Provide invoicing notifications to order administrator for completed ordersAssist FSM in calibration and maintenance planning of equipment.

KNOWLEDGE, SKILLS & ABILITIES

Self-motivated and possess strong influencing, organization, and communication skills along with a keen sense of business with respect to sales, revenue, and OP targets.Excellent written and verbal communication skills. Excellent organizational skills with a strong focus on attention to detail. Must be a team player with a positive attitude and willing to support other areas of the business. Strong interpersonal skills are required to achieve cooperation, negotiate and reach agreement with customers, suppliers, and internal employees. Strong business acumen with ability to multi-task and handle multiple projects concurrently in order to cost effectively meet fixed schedules. Knowledge of Power Transformer Field Service operations.

EDUCATION AND EXPERIENCE

Required Education / ExperienceBachelor’s degree in business or related technical field.3-5 years of previous experience in scheduling operations in the service industry or a minimum of 3-5 years of progressive experience in field service operations (substation related) and/or transformer manufacturing.

ADDITIONAL INFORMATION

Key Working RelationshipsWorks with other departments (Customers, Field Service Managers, Field Project Managers, FST-Lead Techs and Components)

Physical DemandsMust be able to sit or stand for extended periods of time

Working ConditionsShop-floor and office environment, located at manufacturing facility and at external customer sites

Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.