Protech Calibration Technician Apprentice

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

As a Protech Calibration Technician Apprentice you will be provided mentorship and training to learn how to perform a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. You will gain confidence as a calibration technician across a wide range of manufacturers. Initial training is provided by Protech as well as a robust virtual support team and continuing education on new vehicle technology. The goal will be to graduate from a Calibration Technician Apprentice to either a Protech Calibration Technician or On-Site Calibration by the end of the 7th month in this roll.

Roles & Responsibilities

Customer service focused, ability to develop relationships and deliver operational consistency Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite at customer locations Troubleshoot complex calibration repairs Test drive vehicles after repairs are completed Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers Basic knowledge of how to remove and install vehicle parts – Example: Bumper, trim panels, mirrors Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively After training completion, must be able to complete static and dynamic calibrations per OE specifications Communicate with field team to ensure efficiency and productivity Responsible for ensuring tooling software updates are completed immediately Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided) Participate in virtual (online) training sessions Complete assigned training and certifications Develop and maintain excellent customer relationships through our company purpose and core values Maintain a well-organized work area

Qualifications, Education & Experience

1-year automotive repair experience preferred but not required Automotive repair experience preferred but not required Trade school experience a plus ASE or I-CAR certifications a plus Ability to learn and understand collision repair processes and terminology Successfully complete Protech ADAS Calibration Training Understanding of technology & basic software programs Ability to learn Aftermarket and OEM diagnostic scan tools and factory software Knowledge and ability to use computers, mobile devices, and related technology efficiently Travel may be required for continuing education and certification training Self -motivated, positive attitude, with a customer focused vision

Requirements

Must be at least 21 years of age Must have a valid driver’s license and ability to pass MVR check Ability to pass a background check Must be able to lift 60 pounds independently Travel may be required for continuing education and certification training Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping Requires frequent driving of company and customer vehicles Extensive travel within assigned area is expected May have exposure to fumes, dust, and chemicals Ability to work in a shop environment in inclement weather Required to wear PPE to include but not limited to facial covering, eye protection, gloves