Manager, General Services (Real Estate / Facilities)

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department: Supply Chain

Job Description

Manger, General Services

Salary Grade: G04

Minimum Midpoint Maximum

$99,778 - $134,699 - $169,622

Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.

SUMMARY

Manages the resources of the General Services Department including Building Maintenance, Security, Janitorial contract services, and is responsible for all space planning, real estate procurement and building construction activities. Manages support to all organizational facilities and related service activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Establishes strategic guidelines, long-and short-term objectives, and boundaries for work unit planning, operation, and evaluation

Reviews and approves each work unit's operating plans and provides support during implementation to assure that delivery of services meets the customer's needs with desired timing and quality

Prioritizes and allocates resources to meet overall corporate objectives

Delegates and directs support of the work effort to supervisors and employees to ensure that coordination is maintained

Evaluates operational performance of the work group to ensure Company objectives are met

Monitors and manages applicable company policies and procedures in accordance with organization's guidelines

Creates a work environment that encourages taking risks, rewards, initiative, creativity, and is adaptable to a changing environment

Oversees business and retail property management, tenant relations, space planning and property leasing and purchases

Coordinates project managers on large remodel and construction projects

COMPETENCIES

Demonstrates strong business and customer focus

Must be action oriented, a fast learner and able to make informed decisions

Ability to motivate and build a team, manage conflict, delegate and practice innovative management skills

Ability to negotiate, demonstrate perseverance, set priorities and value diversity

Qualifications

MINIMUM EDUCATION AND/OR EXPERIENCE

Bachelor's degree from four-year college or university with seven to eight years related experience including two years of management experience, or equivalent combination of education and/or experience related to the discipline.

Master's degree preferred.

SUPERVISORY RESPONSIBILITIIES

Solely responsible for managing supervisors and managers within General Services. Ensures that all General Services personnel are trained through on-the-job training, organization's in-house courses, and/or outside schools and conferences, as required. Counsels subordinate supervisors and employees on a regular basis.

COMMUNICATION SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write complex reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

COMPUTER SKILLS

Working knowledge of spreadsheet and word processing software

ANALYSIS AND PROBLEM-SOLVING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand and/or walk up to 2/3 of the time and sit up to 1/3 of the time and talk for long periods of time. The employee must occasionally lift and/or move up to 10 pounds. Employee may work near moving parts and be exposed to moderate noise.

WORK ENVIRONMENT

Office environment.

EQUAL OPPORTUNITY STATEMENT

Safety Statement

Safety is a core value at (PNMR/PNM/TNMP) and our vision, “everyone goes home safe”, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:

PNM Resources is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

DEI Statement

At PNM Resources, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.

PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.

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