Assistant General Manager

We are looking for an energetic and positive leader excited to jump into Management at one of the busiest restaurants in San Diego!

An ideal candidate would have 2 or more years experience working in high volume or fine dining restaurants, open availability and passion for food and hospitality. Like, you follow all the foodie IG accounts, you cook at home, you understand the merits and drawbacks of a James Beard award, etc. And we would love a tinkerer. Someone who notices a table is wobbly and grabs the tools and takes a peek at the base to see what can be tightened. Someone who notices a lightbulb is out on the patio and it's like nails on a chalkboard walking by it, so they have to replace it. Someone who tried to make their own dining room table, but it turned out kinda terrible so they bought one used on OfferUp, but they still keep the one they made in storage.

We offer perks, including discounts across all our venues (Herb & Wood, Animae, Herb & Sea, and our newest venue to come late 2024), schedule flexibility, medical/dental/vision benefits, and a robust PTO program. We pride ourselves in being a wonderful place to work, where everyone is respected and appreciated, and is pushed to learn and grow in ways that inspire and engage them daily.

Responsibilities:Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionInteract with customers in a way that reflects positively on the brand, or smooths over any guest issuesOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityManage inventory on a weekly basis and reporting on a monthly basisEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate weekly job schedule for dedicated department(s)Promote the brand in the local community through word-of-mouth and restaurant eventsTrain new and current employees on proper customer service practicesImplement and follow policies and procedures that will maintain restaurant operations

Skills:3 years of restaurant management experience, requiredProven customer service experience as a managerExtensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffFamiliarity with restaurant management software, like OpenTable, Aloha, Compeat and Microsoft Office is a plusStrong leadership, motivational and people skillsFamiliarity with basic tools and repair skills or willingness to learn