Content Engineer

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

The Content Engineer will be responsible for managing the scheduling of content across our digital signage network and ensuring the accuracy and quality of all content prior to deployment. They will collaborate closely with internal teams and clients to streamline content workflows and deliver seamless content experiences. Demonstrations, documentation, and client/user training are additional responsibilities. They will be at the forefront of an evolving industry, where innovation and forward-thinking are paramount. We are dedicated to pushing the boundaries and are seeking individuals who are passionate about embracing change and integrating new capabilities into our solutions on an ongoing basis.

Key Responsibilities

Manage the scheduling and deployment of content across our digital signage networks using our Content Management System (CMS)Develop and maintain content schedules based on client requirements, marketing initiatives, and promotional campaignsMaintain, manage, and organize content libraries, including asset tagging, version control, and metadata managementCoordinate with internal stakeholders, including sales, engineering, operations, and design teamsConduct thorough validation checks on all content to ensure accuracy, consistency, and compliance with brand guidelinesCollaborate with the design team to provide feedback and suggestions for optimizing content for digital signage displaysTroubleshoot and resolve scheduling conflicts or technical issues related to content deployment in the CMSMonitor and validate content execution and provide insights to inform content optimization strategiesMaintain a comprehensive understanding of digital signage technology and industry trends to drive continuous improvement in content scheduling and validation processesProvide training and support to internal teams and clients on CMS functionality and best practices for content managementWork with third party vendorsOther duties as assigned by leaders

Job Requirements

Education: Bachelor's degree in Computer Science, Information Technology, Digital Media, or related field

Experience: 3+ years of experience with managing scheduling of large-scale digital signage

Knowledge, Skills & Abilities

Proven experience in content management or digital signage operations, with a focus on CMS scheduling and validationProficiency with digital signage software platforms (e.g., Telelogos, Scala, Broadsign, BrightSign) is requiredStrong attention to detail and quality assurance skills, with the ability to identify and resolve content errors efficientlyExcellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clientsFamiliarity with graphic design principles and multimedia content formatsAbility to prioritize tasks, manage deadlines, and adapt to changing priorities in a fast-paced environmentKnowledge of scripting languages (e.g., HTML, JavaScript) is a plus

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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