Marketing Creative Project Manager

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The primary role of the Marketing Creative Project Manager (on-site Katy, TX) is to successfully manage individual Client relationships and projects on behalf of the Client and Quad. Responsible for servicing a major sports and outdoors retailer. The Marketing Project Manager will be in continual communication with the Client through email, phone, and in-person conversations to understand all details of their projects. He/she should have the ability to thoroughly communicate the details of a project to the various service departments of the Client and/or Quad.

ResponsibilitiesPossess in-depth understanding of Client’s business and objectivesBring ideas/solutions to the client and team to accomplish client needsResponsible for day-to-day tactical execution of direct marketing campaigns, email, paid and organic social media, creative assets, blog, print ads, direct mail, photography, paid digital media, video, and tactical communication with the clientCollect project specifications from the Client and available resources to accurately communicate those specifications to internal and external service departmentsTraffic projects between all necessary client and/or Quad service departments to seek proper approvals and see through to executionDevelop and manage multiple, simultaneous project timelines and tasks listCoordinate and work on multiple projects simultaneously through completionBe a self-motivated, problem solver. Research first, provide details discovered to date, and then ask for direction to completeKeep Manager, Client, and Team aware of project status on a weekly basisShow good communication skills, verbally, non-verbally, and in writingActively participate in internal and client meetings as directed by the Client and/or Manager Client Services by bringing fresh ideas, thoughts, comments, etc.Work with all support departments to execute the duties and requests of the Client Services team on behalf of their clients' objectives and support other agency activities on an as-needed basisAbility to understand and identify opportunities for continued growthSuggest opportunities to the Director Client Services to educate the client on Quad's services - directly or through the Client Services teamDisplay positivity in all engagements with others (at all levels), demonstrating Quad culture and valuesIdentify process challenges and work with leadership to solveBuild and maintain client relationships with low-and-mid level managementEnsure the client is satisfied with performance of our Client Services Team and level of service.Ensure team adheres to established processes and procedures to ensure timely and accurate delivery of Client’s services. Escalate to management if necessary.Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad.Other duties as assigned by Sr. Manager and Director

QualificationsAppropriate education and/or experience may be substituted on an equivalent basisBachelor’s degree in advertising, communication, marketing or related field required.Minimum 2 years of agency and/or brand experience in marketing/advertising campaign/project/account coordination preferredStrong background with project management concepts, methodologies and toolsStrong organizational skills with attention to detailUnderstanding of marketing strategy, creative, photography/videography, print production, media and digitalKnowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implementAbility to respond quickly and effectively to clients' needs and issuesStrong written and verbal communication and interpersonal skillsExperience with MS Word, MS Excel, MS PowerPoint and OutlookFamiliarity to work with MacsBasic understanding of remote conductivity to communicate with Quad and Client headquarters

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.Drug-Free Workplace