Head of Operations
📋 Role Overview & Responsibilities
CONTACT INFORMATIONPlease email a letter of interest and CV addressed to employment@ralston.ac.
GENERAL JOB DESCRIPTION
This position description is a general statement of the essential and non-essential duties and responsibilities of the position. It contains the functions necessary to describe and clarify the position. Additionally, management reserves the right to add, delete, or modify the duties and responsibilities contained in this position description.
Job Title: Head of OperationsDepartment: Campus OperationsLocation: Savannah, GAPosition Status: Full-Time, ExemptTravel Required: < 10%Location: Savannah, GA (100% on-site)Reports to: Chief Operations OfficerSalary: $85k-$125k
POSITION SUMMARY
The Head of Operations at Ralston College is a pivotal leadership role integral to the effective functioning of this new institution of higher education located in Savannah, GA, in alignment with our mission to revive and reinvent the traditional university. As a groundbreaking institution challenging the current norms of higher education, Ralston College is committed to an intensive exploration of the Humanities in a community that values friendship and freedom of thought. The Head of Operations collaborates closely with diverse departments and their leaders to enhance operational efficiency, streamline processes, and play a vital role in advancing the overall success of the College. Moreover, the position involves hands-on responsibility for directly operating and maintaining numerous daily processes across various departments, ensuring the smooth and coordinated functioning of essential college operations.
ESSENTIAL DUTIES & RESPONSIBILITIES
Day-to-Day Operations
Collaborate with the COO to support and implement the systems that support the strategic plans for the College's operations.Identify areas for improvement and implement initiatives to enhance operational efficiency.Collect and respond to College communications addressed to the COO's office.
Financial Systems Management
Monitor account balances and ensure wires, fund transfers, employee and work-study salaries, and payments are made promptly and according to the College’s internal controls.
Facilities Systems Management
Develop and support systems used by property teams, including, but not limited to, ticketing and maintenance systems and financial tracking systems for insurance, bills, notices, etc.
Technology and Information Systems
Work with faculty, student support, bursar, and IT teams, both in-house and outsourced, to ensure that the College's technology infrastructure meets operational needs.Support capabilities for campus security technology (locks, cameras, etc). Implement and maintain information systems to support administrative processes and secure back-ups.
Human Resources
Collaborate with HR to on-board new hires.Create email and other system accounts for new hires.
Compliance and Risk Management
Support compliance with local, state, and federal regulations.Develop and implement risk management strategies to protect the College's interests.Assess and manage risk exposure and insurance policies.
Student Services Support
Collaborate with academic departments to support student services and campus life.Address operational issues affecting student experiences and satisfaction.
Communication and Collaboration
Foster effective communication and collaboration among various college departments.Serve as a liaison between administration, faculty, and staff to address operational concerns.
Emergency Preparedness
Develop and implement emergency-response plans to ensure the safety and well-being of the College community.Coordinate with relevant departments to conduct drills and training sessions.
Continuous Improvement
Implement a culture of continuous improvement by analyzing operational processes and recommending enhancements.Stay informed about industry practices and thoughtfully incorporate new or improved practices where applicable and beneficial into the College's operations.
REQUIRED QUALIFICATIONS, EXPERIENCE & PERSONAL QUALITIESThe candidate must possess a substantial understanding of the mission of Ralston CollegeExperience in a leadership role, preferably in higher education administration.Strong organizational and project management skills.High level of attention to detail, quality in execution, and punctuality.Excellent communication and interpersonal abilities.Familiarity with technological solutions for optimizing operations.Unimpeachable integrity, trustworthiness, and discretion.Prefer a bachelor's degree in business administration, operations management, or equivalent experience.
PHYSICAL DEMANDSThe role may involve standing for extended periods, lifting up to 25 lbs, and engaging in active tasks.
EEOC STATEMENTRalston College is an equal-opportunity employer committed to providing employment opportunities without discrimination.
View this post on Ralston College's website:https://www.ralston.ac/employment-opportunities?utm_campaign=Head-of-Operations&utm_medium=external-job-posting&utm_source=linkedin
Frequently Asked Questions
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This position is located in Savannah, GA with potential relocation and sponsorship assistance depending on candidate qualifications.
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