Onsite Administrative Assistant (SFL2024-6944)

Company Overview

RealManage, an Inc. 5000 firm, operates in 24 states, providing comprehensive services to homeowners' associations, condominiums, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

Recognized as one of the fastest-growing companies (#3 out of 5,000+ firms) in community management, RealManage delivers exceptional solutions with the best people, practices, and cloud-based/mobile technology at competitive prices.

Our Mission

RealManage is committed to exceeding customer expectations, offering transparency, and fostering innovation. We strive to measure and improve our performance rapidly, cultivate a professional, diverse, and growth-oriented work environment, and build a financially robust organization for industry-leading innovations.

Core Values

Integrity: Always do the right thing.

Respect: Mutual respect is the foundation of every RealManage relationship.

Selflessness: Embrace teamwork and contribute to something larger than ourselves.

Personal Relationships: Recognize that business is about people, and people do business with those they like.

Always Improving: Continuously learn, grow, and evolve; at RealManage, we are always getting better.

Responsibilities

Heavy Administrative work required Assisting with Rentals and purchases Handling day-to-day tasks and communication in a fast-paced environment Assisting owners with questions regarding policies and procedures Assisting owners with HOA related issues and communicate to CAM when appropriate Opening all mail and packages and distribute appropriately At the direction of the CAM, electronically filing all invoices and send to CAM for processing. Invoicing property entities for water usage and confirm payment Keeping all contact lists up to date Keeping all Homeowner packets up to date Using Google Drive, Microsoft Word, Excel, Outlook Keeping Security Binders up to date Keeping all owner files up to date Acting as an owner liaison between owners/guests and vendors, as needed Processing and making bank deposits twice weekly Keeping file and record retention system up to date Preparing for and attending quarterly HOA Board meetings following set procedures Preparing for and attending Annual Owners Meeting and Reception following set procedures Assisting in preparing, proofing and sending communications out to owners and others Preparing and managing ordering for annual vehicle passes and annual meeting materials Assisting CAM with projects and meetings as requested Attending miscellaneous meetings when requested by CAM or Board of Directors Plus other work related tasks associated with the position

Qualifications

High school diploma or GED required. Associate degree preferred. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Power Point). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits

$19.00 to $20.00, depending on education and experience.

Benefits include

Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 9 paid Holidays