Quality Assurance Supervisor

Supervisor is responsible for enforcing Good Manufacturing Practices (GMP) and other quality-related policies to meet product quality standards.Review Quality Documents and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.Follow-up with implemented programs (GMP’s, Good Hygiene Practices, HACCP, Allergen Control, Cleaning and Sanitation, Pest Control, Equipment Calibration, Organic Certification, etc.) to ensure compliance by all employees and other personnel in the Production department, Warehouse and Operation with Field Sales.Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials.Oversee the “On Hold” product program, including the status, release, and the destruction of “Rejected” products.Assist on investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.Make proactive recommendations and offer/present solutions to the Operations department (production, warehouse & field sales) to improve quality and work efficiency.Ability to investigate a product/process failure, determine the root cause and take prompt corrective actions while minimizing product exposure and production downtime quickly and thoroughly.Share knowledge, skills, and information with other personnel with quality, production and across functional areas.Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.Participate in all regulatory, third party and customer audits and inspections, and corrective action response.Maintain a fair and professional work environment that focuses the business objectives, but also balances quality of work-life factors for employees.Attend and participate in all appropriate meetings.Regular, punctual, physical attendance in the facility is an essential function for this position. Ability to work 2 to observe sanitation and audit the program.Perform other duties as directed by the Quality Manager