Ark Encounter Admissions Specialist Full Time- 47466

Summary

The Attraction Admissions Specialist is responsible for creating a frictionless guest experience. This includes parking attendants, ticketing, and loading and unloading of buses, from the front gate through the guest drop-off at the Answers Center. A frictionless experience requires meeting entry timing goals by providing information for continuous improvement. This position has a career path to fit your professional growth goals through professional development to achieve great results by tackling challenges while having fun along the way.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and *** (redacted due to LinkedIn job post guidelines)-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Daily Responsibilities

Promote the Mission and Standards of Answers in GenesisCreate a SERVE culture environment in all work doneApproach all tasks with a second mile mindset.Prioritize personal integrity in all interactions and assignments.Provide excellent service to all guests by creating a frictionless experience throughout their visit to the attraction.Workstation may be located at the attraction entry/exit points, admissions ticketing windows, bus loading areas, and parking lot.Provide excellent service to all guests by greeting, directing guests, and answer questions relative to attraction and event information and wayfinding.Proactively engage guests to assertively direct and enforce traffic flow.Provide guests onboarding assistance for wheelchairs, strollers, and other mobility devices to be loaded via ramp use and position on the bus.All other duties and responsibilities as assigned by management.

Requirements

Must agree with and be able to sign our Statement of Faith.Customer service skills: friendly and courteous with guestsAssertive in directing traffic flow and giving directions to large crowds.Basic Math skills: Accuracy in cash and financial transactions with guestsOrganizational skills: rotation of date sensitive inventory and cleaningMust be able to stand and move about throughout the attraction for the entire length of shift.Perform duties in varied temperature and weather conditions throughout the attraction (e.g., extreme heat/cold, wind, rain, snow)Bend and lift between 25 to 75 pounds.Punctual: arriving to workstations at the schedule time