Warehouse Supervisor
π Role Overview & Responsibilities
Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. We are constantly creating innovative solutions to transcend the new standards set forth by our customers. We find true fulfillment in helping others, both within the Rehrig Pacific family and in our communities. As servant leaders, we lead by example.
Position Summary
The purpose of this role is to coordinate the transportation function for one or more Rehrig entities. The job includes understanding market rates, negotiation, tracking shipments, communicating with internal and external customers, local Petersburg, VA coordination for multiple customers, as well as working as an effective member of a National team.
Accountabilities β Living our Values, Customer Focus, Decision Quality, Drives Results, Collaborates, Self-Development, Situational Adaptability
Customer Focus
Support Customer Service, Sales, and Operations to ensure customer satisfaction. Follow established processes for load tracking and proactive communication. Partner with reliable carriers that provide high levels of service and maintain market rates. Conduct self professionally with internal and external customers. Conduct and report quality audits. Identify and implement process improvement initiatives for standard operating procedures, reporting tools and project initiatives.
Decision Quality
Demonstrates good judgment in routine, day-to-day decision making. Makes sound independent decisions in urgent and non-routine situations. Knows when to act independently and when to escalate issues to Leadership.
Collaboration with Internal Cross Functional Teams
Open and proactive communication on the transportation market, to include weather disruptions, DOT week, produce season, etc. Serve as the site's backup administrator. Offer creative solutions to supply chain challenges.
Drive Results & Situational Adaptability
Facilitate regular carrier reviews to discuss service, rates, tracking capabilities, and communication. Provide accurate shipping information to carriers to keep accessorial costs down. Ability to adapt in real time to meet demands.
Living our Values
Learn, live, and apply Rehrig Values. Ability to name all the values and describe how they apply to individualβs work. Ability to demonstrate the integration of values into actions and decision making. Build strong customer relationships (both internal and external). Consistently achieve results, even under tough circumstances. Collaborate with others to meet shared objectives. Seek new ways to grow and be challenged using formal and informal development channels. Adapt approach and demeanor in real time to match the shifting demands of different situations. Achieve monthly scorecard targets related to service and cost reduction. Participate in DIB, freight initiatives, plant activities active member as well as cross-functional teams.
Self-Development
Seeks feedback on areas to develop. Takes initiative to seek out new transportation/logistics knowledge and grow skillset. Will assume additional job responsibilities to broaden skills.
Qualifications
2 to 3 years of previous experience in the transportation industry. Knowledge of Microsoft Applications and preferred Oracle/JDE
Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also here.
Frequently Asked Questions
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This position is located in Petersburg, VA with potential relocation and sponsorship assistance depending on candidate qualifications.
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