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Member Advocate - Work From Home

📍 Providence, RI 🕒
Work Model
📍 Providence, RI
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Human-Verified Opening: Inspected by Sarah Jenkins, CIPD • RemoteVault Editorial Team. Authenticated directly from RemoteWorker US's hiring pipeline • Zero recruiter markups or candidate fees. Verification Standards →

📋 Role Overview & Responsibilities

Customer Service / Fully Remote - Anywhere in U.S. / $24.25 per hour / 401k matching / Medical, Dental, and Vision / PTO - As a Member Advocate you'll: Provide exceptional member service through prompt, accurate, and knowledgeable responses to member inquiries and complaints; Manage inbound and outbound member inquiries via phone, SMS, and online messaging platform; Follow up with members to ensure their issues have been resolved to their satisfaction; Maintain a comprehensive understanding of the company's products and services; Support members' scheduling and portal navigation needs troubleshooting as needed Hiring Fast

Frequently Asked Questions

How do I apply for the Member Advocate - Work From Home position at RemoteWorker US?

Click the “Apply for this Position” button on this page to submit your application directly to RemoteWorker US without recruitment intermediary fees.

Is this position eligible for remote work or visa sponsorship?

This position is located in Providence, RI with potential relocation and sponsorship assistance depending on candidate qualifications.

Are there any candidate fees on Hirely?

No. Hirely is completely free for candidates. We never charge registration fees or placement fees.

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