Technology Support Analyst
📋 Role Overview & Responsibilities
Technology Support AnalystSalary: Starting at $75kLocation: Washington, DCOn-site: 5 days/week*We are unable to provide sponsorship for this role*
Qualifications5+ years of experience in a professional services environment, law firm experience preferable.Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues.Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices.
ResponsibilitiesAbility to set up and troubleshoot video and audio in conference rooms.Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls).Set up and Support remote Zoom, Webex, MS Teams, and Remo events.Set up presentation equipment (LCD projectors, screens, videos).Proficient in Windows 10 OS and core application suite; including the Microsoft Suite and various Kirkland applications.Intermediate knowledge of Remote Computing and Citrix experience
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This position is located in Washington, DC with potential relocation and sponsorship assistance depending on candidate qualifications.
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