Medical Receptionist/Front Desk

Brief Description

This position will be required to float to Chanhassen and Excelsior.

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for answering basic insurance questions from patients.

Job Functions

Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies. Greets and provides courteous customer service to internal and external customers. Assures accurate processing of patient registration and scheduling. Scans, files and posts documents into patient charts. Assures reimbursement through basic insurance processing tasks. Monitors petty cash. Coordinates requests for release of medical information. Performs other duties as assigned.

Job Requirements

Employment Requirements

Minimum Education/Work Experience

High school graduate or 1 year of CSA I experience (or equivalent)One year of medical office experience

Knowledge/Skills/ Abilities

Knowledge of basic computer functions and Microsoft Office applicationsAbility to perform basic math functions and count moneyAbility to respond appropriately to unpredictable situations and diverse patient populationsAbility to work autonomously and as a teamKnowledge of Medical TerminologyBasic knowledge of insurance informationAbility to multi-taskAbility to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

Previous electronic medical software experience