Regional Pharmacy Leader - Greenville, NW PA Area
📋 Role Overview & Responsibilities
The primary purpose of this position is to lead the pharmacy leadership team in our stores with the execution of our RxEvolution, while adhering to company policies, procedures and programs that help our customers achieve our purpose of whole health for life, while earning and keeping their trust, and maximizing clinical services, AIM, integrative medicine, script growth, margin and profitability, and effective communication, conflict resolution and the ability to inspire the pharmacy team. The incumbent is also required to perform all tasks in observance with Rite Aid's brand and strategy and adhere to our purpose, values, mission and our associates and customer experience.
Lead and empower Pharmacy Managers to execute on our RxEvolution by running an efficient pharmacy while executing the company business strategy and pharmacy services based on state and federal regulations.Conduct frequent store visits and complete the pharmacy audits to assess compliance, conditions and performance. Identify sustainable solutions to improve areas of opportunities that impact the business and pharmacy operations to drive sales, script growth and profits in all stores (in area of responsibility).Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback and ensuring all required training is scheduled and completed. Foster a culture of training and development, accountability, and promote career advancement to create a succession plan.Hustle with humility by demonstrating excellent customer service and utilizing key performance indicators to improve customer satisfaction. Engage our brand ambassadors to champion excellent customer service and greet, engage and thank (G.E.T) in our store and empower them to resolve customer service issues.Responsible for maintaining compliance for the Rite Prescription program partnering with Division President on peer review and quality of Rx incident responses and Controlled Substance Loss reporting.Complete company required certifications, education and training. These requirements include but are not limited to Whole Being Health including traditional medicine and holistic wellness and alternative therapies, support for clinical service activities, and training for regulatory requirements.Monitor and maintain proper compliance standards with all federal/state regulations including DEA, Board of Pharmacy, HIPAA, ADA, CIA, etc, and resolve any issues with noncompliance implementation or training required to bring store/individual into compliance.Monitor and manage inventory initiatives to ensure that they are implemented correctly, resolve any issues that arise and coach teams for improved performance.Collaborate with divisional, regional, regional tech specialist and store teams in the planning, development, and execution of the regions business plans and objectives to achieve sales, script growth, margin and profitability. Additionally, build a customer centric culture while fostering a culture of associate engagement.Lead the recruitment, selection and hiring of Pharmacy Management and key positions. Provide leadership to pharmacy team in staffing for service, workload, and expense control by ensuring full utilization of Workforce Management.
EDUCATION REQUIREMENTS
Education Level
Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)
Required Or Preferred
Pharmacy ( PharmD)
Required
LICENSES/CERTIFICATIONS
Licenses/Certifications
Other/List/Reason
Required or Preferred
Active Pharmacist license in good standing for the state in which one works
Required
Other
Immunization Certification
Other
CPR Certification
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, Skills and Abilities
Required Or Preferred
Building Customer Relationships: Ensuring the customer's internal or external needs are met.
Required
Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
Required
Driving Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for customers.
Required
Building Talent: Planning and supporting the development of individuals' knowledge, skills, and abilities so they can fulfill job responsibilities effectively.
Required
Customer Focus: Ensuring that customer's perspective is a driving force behind strategic priorities, business decisions, org process and individual activities.
Required
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits.
Required
Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
Experience
WORK EXPERIENCE
Required Or Preferred
Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)
5 years of experience in Retail and/or Pharmacy Management
Frequently Asked Questions
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This position is located in Erie, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
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