Information Technology Support Specialist
📋 Role Overview & Responsibilities
IT Support Specialist that will be responsible for troubleshooting tier I/II issues for Windows and MACs, while also administering Active Directory, O365 and troubleshooting software/hardware issues that arise.
Worksite Address: Culver City, CAOnsite/Remote: 100% OnsitePay Rate: $30-32/hr.Start Date: ASAPHours: 8-5pm PSTDuration: 1-3 mo. CTH
Must Haves:Windows/MAC (some exposure)Azure (AD)O365/OutlookVoIP
Notes from Manager: Working alongside the manager, providing support for 80 end users on site and remote users as wellWindows, some MAC (familiarity with iOS, Android)Roll Outs/Projects (will train)Ability to provide support for 100 End usersExperience with Azure Active Directory/O365/OutlookWill be Onboarding/Set-up of workstations and applications for end usersProvide White-glove supportRing Central/VoIP troubleshooting and supportingAccess Points/Switches – knowledge base on how to report issues or light troubleshootingSwitching/Routing, network backbone knowledgeBreak/Fix from time to timeFundamental understating of network systemsSalesforce a PLUSGoogle Workspace a PLUS
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