Tax Engagement Support Services Specialist Sr.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The position will be responsible for executing and maintaining standardized tax processing practices within the TESS COE, as well as providing tax support in various areas. Responsibilities will include, but are not limited to assembly, scanning, e- filing, and workflow entry, reporting and due date tracking. Will also provide guidance and training to other TESS members. May also perform general administrative duties to support line of business as required. This individual is developing expertise in a particular return type, process or industry and may begin to a become resource to others in their area of expertise.

Responsibilities

Print and assemble tax returns based on pyramid complexity permission level, utilizing firm software tools based on Route Sheet instructions in workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. Pyramid permission levels for this role include all return types and requires an appropriate level of professional judgement and understanding of firm standards. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Responsible for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. Responsible for tax organizers and scanning of client workpapers, if applicable, tax return delivery, due date tracking via workflow tool, and new client setup, and for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. May serve as a knowledge resource or technical champion for a variety of roles including ESS or ECS employees or may serve as lead on projects. Other duties as assigned.

Qualifications

EDUCATION

High school diploma or GED

Technical Skills

Strong technical aptitude, able to quickly master a variety of tax software and company tools Role will require specialized training for both tools and process Ability to problem solve in a fast-paced deadline driven environment Ability to communicate effectively both verbally and in writing Intermediate to advanced Microsoft Office Skills

Special Requirements Specific To Job

Confident knowledge and resource generator Strong attention to detail, ability to work independently Problem solving skills allowing for independent decision making Demonstrates a working knowledge of the technology tools required within assigned responsibilities Ability to mentor and train less experienced COE members Effective organization and time management skills Ability to manage multiple tasks

Experience

2 to 4 years of related experience Developing competency in a specific industry or technical area preferred

Preferred Requirements

Previous tax related experience and knowledge of tax deadlines Experience with Axcess Tax, Workstream and general filing of workpapers in firm preferred electronic filing systems

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.

Compensation Range: $42,800 - $73,600