Unit Clerk

Req #: 0000148935

Category: Clerical / Administrative Support

Status: Full-Time

Shift: Evening

Facility: RWJ New Brunswick

Department: Medical-Surgical Unit-III

Location

Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901

Job Overview

Performs clerical and receptionist functions for the unit, in accordance with Robert Wood Johnson University Hospital policies and procedures, answers inquiries of a general nature by nursing staff, physicians, patients and families, and carries out principles of positive guest relations.

Qualifications

Required

High school diploma Clerical experience

Scheduling Requirements

Evening Shift- 3:00pm to 11:30pmRotating weekends and holidaysFull-Time

Essential Functions

Performs the following receptionist functions for the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures: Answering the telephone within 4 rings professionally, Answering the call bell via intercom system professionally, activating the paging system for both routine and emergency use, Coordinating patient admissions, transfers and discharges with other departments, and carries out the principles of positive guest relationsDemonstrates the ability to perform clerical functions required on the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures by competently utilizing the TDS computer system for the following purposes: written order entry, report retrieval, census updates related to admissions, transfers and discharges, as well as documenting and updating patient allergies, conditions transport and dietDemonstrates the ability to accept and schedule appointments for patients, photocopy medical records per policy and maintain a log of the unit's activityFollows Robert Wood Johnson University Hospital policies and procedures related to dress code, reporting to work on time, adhering to mandatory annual training requirements, attending Unit Clerk meetings, use of appropriate ID badge, and patient confidentialityApplies the knowledge and skills necessary as they relate to the patient population served on his/her assigned unitDemonstrates good communication and customer service skills as they relate to the patient population servedDemonstrate an awareness of patient safety initiatives at RWJUH, including but not limited to: The current National Patient Safety Goals, Federal, state and voluntary regulatory standards, Unit or departmental specific safety initiativesParticipate in the Infection Prevention and at least one other patient safety initiative while exhibiting an understanding of and compliance with RWJUH protocols, policies and proceduresDemonstrates proper handwashing techniques and participation in unit or department-specific infection prevention projectsHandwritten information is readable when assessedAdheres to the current RWJUH Prohibited Abbreviations, Acronyms and Symbol listingReports errors, high risk events and near-misses to his/her immediate supervisor for proper follow-upCompletion of online patient safety educational program with a score of 80 or higherDemonstrates understanding of information communicated through newsletters, bulletin boards, and memos

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer