Document and Records Management Specialist

Job ID 2405150

Location WASHINGTON, DC, US

Date Posted 2024-04-08

Category Information Technology

Subcategory Technical Support

Schedule Full-time

Shift Day Job

Travel No

Minimum Clearance Required None

Clearance Level Must Be Able to Obtain Public Trust

Potential for Remote Work Yes

Description

Document Quality & Records Management Specialist

Purpose Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities

Meet or exceed performance expectations Complete required training Perform data entry using various applications Perform quality control and tracks quality defects using a tracker Plan, organize, and prioritize various tasks to complete deadlines Receive, verify, and prepare documents for scanning Digitize files stored in micromedia including but not limited to aperture cards and microfilm. Scan and digitize large format records Maintain knowledge of relevant technology and training Conduct research and troubleshooting Provide customer service Maintain integrity and security of information added to all operating databases. Perform administrative duties Perform special projects assigned by management Flexible with schedule and ability to work late shifts as needed Professional written and verbal communication skills with management, team members and customers Demonstrate experience working in a fast-paced environment Read and conceptualize information using critical thinking skills Demonstrate problem solving and decision-making skills Multitask with various applications while maintaining a high degree of attention to detail. Create, organize, and maintain information up to date Plan, organize, and prioritize various tasks Open to feedback, change and learning Willing and able to cross-train in various tasks

Working Conditions

Office environment Business casual attire Monday – Friday Lift and move boxes up to 25lbs

Qualifications

Minimal Required Qualifications

Bachelor’s Degree Effective and professional written and verbal communication with team members, management, and customers Eligible to obtain a Public Trust Clearance US. Citizenship required At least 2 years of experience Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint Data entry Customer service

Preferred Qualifications

3+ years of experience working in Quality Assurance or Quality Control 2+ years of Records Management Experience

Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.