Associate Director of Auxiliaries

About San Francisco Bay University: San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Associate Director of Auxiliaries. SFBU’s mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good. At SFBU, students come first. We prioritize students’ needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. Our professors are accomplished professionals who provide real-world experience in the classrooms to enhance the learning experience and prepare students for future careers. Our student body is reflective of the rich cultural diversity of the world, supported by a dynamic and inclusive learning environment. Moreover, our university captures the vibrancy of Silicon Valley. SFBU is in growth mode and we are looking to make a difference in our communities by enhancing access to affordable education for all students. We encourage you to learn more about SFBU by reviewing our strategic plan at https://www.sfbu.edu/strategic-plan. Position Overview: Reporting to the Chief Operating Officer, the Associate Director of Auxiliary Operations is responsible for supporting all aspects of operations for student and employee housing and the university’s commercial properties. The associate director is responsible for overseeing a variety of SFBU’s auxiliary functions including (1) student and employee housing, (2) commercial leasing of the university’s properties,(3) food service, (4) online bookstore, and (5) budget planning for all functions. The director works closely with the university’s finance team on other financial and business operations. This full-time position is exempt under the Fair Labor Standards Act [FLSA]. Essential Duties and Responsibilities:Systems - Develops business processes and workflows for managing inventory of university-owned and -controlled spaces leveraging existing software and technology. Compiles data on occupancy rates on a monthly basis.Policy Development - Establishes or maintains policies and procedures for managing the university’s properties. Collaborates with the finance team to set rental rates, collect rent, and provide data for tax purposesStudent Housing - Monitors student housing eligibility and occupancy; communicates with students about status changes to housing status, as needed. Maintains contract files for accuracy and completeness.Housing Operations and Property Management - Handles leasing operations, rent collection, and relevant reporting for managed properties.. Employee and Commercial Rental - Manages leases for university employees and other tenantsCustomer Service - Develops communications and materials. Collaborates with campus operations and facilities to support safety and security, address repair and maintenance issues, builds neighborhood relations. Provides customer service to students, employees, other tenants of university properties.Liaison - Serves as one of several university contacts for external partners. Participates in HOA meetings for university-owned properties.Food Service Options - Manages third-party contractor to provide food service options for campus.Bookstore - Manages third-party contractor to provide online bookstore.Budget Planning - Assesses operating budget allocations and budgetary projections. Analyzes and makes recommendations for cost savings and funding options in alignment with the objectives and strategic initiatives of SFBU’s auxiliary functions. Conducts program and budget research. Assists in the development of operating guidelines and procedures to comply with regulations, institutional guidelines, and unit objectives.Other duties as assigned Minimum Qualifications:At least 5 years experience, preferably working in a college/university environment and/or in a collaborative team environmentKnowledge of landlord and tenant lawsExperience managing residential leasesExperience developing database and software systems to manage propertyExperience with conducting requests for proposals, bid processesBachelor’s degree or equivalent work experienceMust have clean driving record and maintain clean record during the course of employment Preferred Qualifications:7 years experience working with university-owned student and employee housingexperience managing leasesExperience managing commercial leasesDemonstrated experience with residential and commercial leasingExcellent oral and written communication skills Knowledge, Skills and Abilities:Knowledge of housing and/or property management; experience in a university setting is preferredKnowledge of the rental market for residential and commercial propertiesAbility to create a database and system for managing an inventory of university propertiesAbility to analyze and report information with accuracyAbility to work with students, employees, and tenants from diverse backgrounds and culturesExcellent customer service skillsExcellent organizational skillsExcellent problem-solving skillsAbility to work in a variety of enterprise systems, Google suite, and Microsoft Office Work Environment & Physical DemandsOccasional weekend hours are required.Exposure to cold, noise, inside or outside.Physical demands include lifting limits, bending, sitting, driving.Job duties typically performed in an office environment. Salary Range: $95-100K

Anticipated Start Date: June 1stApplication Process

To ensure full consideration, please submit a letter of interest by April 30, 2024 which describes your experiences based on the stated responsibilities and your demonstrated commitment to diversity, equity, inclusion, and social justice. Submit a current CV/ resume and the names and contact information of 3 references.This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice. SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law.