Wholesale Account Manager
📋 Role Overview & Responsibilities
Company DescriptionSegra is a leading provider of advanced fiber infrastructure and connectivity services. With over 150 years of experience, Segra owns and operates a robust nationwide network spanning over 43,000+ route miles. Their service footprint includes state-of-the-art Ethernet, MPLS, dark fiber, advanced data center services, IP and managed services, voice, and cloud solutions. Segra is dedicated to delivering industry-leading service and reliability to a diverse range of customers, including healthcare organizations, higher education institutions, carriers, enterprises, and government entities.
Role DescriptionThis is a full-time remote role for a Carrier Wholesale Account Manager. The Account Manager will be responsible for managing carrier wholesale accounts and maintaining strong relationships with customers. Day-to-day tasks include providing exceptional customer service, managing account inquiries and requests, negotiating contracts and pricing, and ensuring customer satisfaction. The Account Manager will also collaborate with internal teams to identify opportunities for growth and provide support to the sales team.
QualificationsAccount Management and Sales skillsDemonstrated ability in providing outstanding Customer ServiceStrong Communication and interpersonal skillsExperience in the Wholesale industryAbility to build and maintain relationships with customersExcellent problem-solving and negotiation skillsProficiency in using CRM and other relevant softwareKnowledge of fiber infrastructure and connectivity services is a plusBachelor's degree in Business Administration, Sales, or related field preferred
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Charlotte, NC with potential relocation and sponsorship assistance depending on candidate qualifications.
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