General Manager

SERVPRO of Park la Brea is seeking a highly motivated and experienced General Manager to join our dynamic team. The ideal candidate will embody our core values of ownership, accountability, dedication, growth, and commitment while possessing strong leadership and interpersonal skills to effectively manage and support our diverse staff.

Responsibilities:Oversee the operations of the company, ensuring smooth functioning of all departmentsEnsure that all staff, including technicians, office staff, virtual staff, and marketing teams, meet objectives, deadlines, and goalsEstablish methods for overseeing and reviewing work, promoting a culture of excellence and continuous improvementConduct regular performance reviews, providing constructive feedback and guidance for professional developmentIdentify issues and work towards timely and effective resolution, maintaining a positive and productive work environmentMaintain high levels of employee satisfaction by actively listening to concerns, addressing needs, and fostering open communicationCollaborate with the business owner to identify staffing needs and recommend changes to optimize workforce effectivenessWork closely with the business owner to align people management strategies with overall business objectivesTake full ownership of the company's overall performance and well-being, proactively identifying areas for improvement and implementing solutions to drive growth and successTake initiative to identify and pursue opportunities for company development, including process improvements, new markets, partnerships, or product/service offeringsDemonstrate strong leadership and decision-making skills, taking calculated risks and ownership of outcomes to steer the company towards its goals

Requirements:Proven experience in a people management role, with a track record of successfully leading and developing teamsExceptional communication and interpersonal skills, with the ability to build strong relationships at all levels of the organizationStrong problem-solving and decision-making abilities, with a proactive approach to identifying and addressing challengesDemonstrated ability to create and implement effective performance management systems and processesIn-depth knowledge of HR best practices, including talent acquisition, employee relations, and performance managementCommitment to fostering a positive, inclusive, and engaging work culture that aligns with our company valuesWillingness to go above and beyond to support the success and well-being of our employees and the organization as a wholeBachelor's degree in Business Administration, Human Resources, or a related field; advanced degree or relevant certifications preferred

In this role, you will have the opportunity to make a significant impact on the success and growth of our organization by ensuring that our most valuable asset – our people – are supported, empowered, and equipped to excel. If you are passionate about people management and thrive in a fast-paced, collaborative environment, we encourage you to apply.