Field Service Technician - PV Inverters

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

The Field Service Technician will participate in the PV technology evaluation post sale process. They will support the sales team as one of the key technical advisors and subject matter experts (SME). Strong customer focus required to help drive warranty claim investigations, technology performance issues, and customer support. Responsible for handling issues with PV inverters.

We are looking for a Field Service Technician. This position will be based in Wendell, NC.

You will make an impact by

Provide service, maintenance, and warranty remediation for installed PV inverters.Provide technical and after-sales support to customers, including assistance during installation, commissioning and start-up, firmware upgrades, set-up of monitoring solutions as well as equipment and parts replacement.Ensure fulfillment of all necessary documentation and material/parts request process for material handlingPerform Preventative Maintenance for Equipment when and where applicable.Serves as phone support for technical issues (Help Desk services)Attention to detail and a high level of accuracy, professional oral and written communication skills and fantastic organization, planning, time, and project management.

You’ll win us over by having the following qualifications:

Basic Qualifications

Minimum of 3 years work experience troubleshooting mechanical and electrical issues in power systems, power electronics, or controls systemsMinimum of a High School Diploma or GEDExtensive experience in positions of autonomy within the energy or similar industryFlexibility and willingness for 80% domestic travel as required for the positionMust possess a valid Driver's license in good standing and be at least 21 years of age in order to participate in the required Siemens vehicle plan.Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications

Bachelor’s Degree in Electrical Engineering or related fieldExperience and hands-on knowledge of best practices in the solar PV inverter arenaJourneyman Electrician license

You’ll benefit from:

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is $63,980 - $109,680. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Create a better #TomorrowWithUs

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

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