Director MGA & Program Claims

Description

Director MGA & Program Claims

New York - Hybrid or US-Remote

Who We Are

SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as ‘One SiriusPoint’, to apply expertise and underwrite risks across our four operational areas - International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.

We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Toronto, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally.

Join Our Team

You will be Director MGA &Program Claims . You will report to the Head of MGA and Programs Claims (London-based). This role is responsible for oversight of all commercial Property and Casualty claim handling related to SiriusPoint Programs/MGAs, whether in-house or through TPAs. This includes providing authority to settle and reserve claims above retentions, auditing and monitoring claim handling. This role will also assist in performing initial and annual due diligence of claim handling entities. Validating compliance is also a focus of the role as Programs/MGAs (or their claim handling teams or TPAs) who should be compliant at all times with the terms of the insurance/reinsurance contract, best business practice, and internal policies and procedures.

Your responsibilities will include

Oversight of claim handling entities associated with Programs/MGAs to ensure authority is not breached, claims reporting is accurate and timely, consumer and customer service is compliant, quality auditing program is in place and up to date, and general monitoring of reserving and loss exposures. Working with Program Managers to on-board, design and implement procedures and also manage to the day to day technical and operational aspects of US P&C Program/MGA business within allocated workload. Ensure compliance with claims handling routines for U.S. claim handling entities. Evaluate reserves on specific claims and monitor adequacy of reserves at portfolio and individual claim level. Establish and maintain appropriate claims reports. Including, but not limited to trend analysis, claim lifecycle improvement and indemnity containment measures. Interpret contract coverage upon referral from the Program/MGA in order to determine liability and extent of participation in claims. Instruction and ongoing management of independent experts where required. All claims work must be performed according to Company policies and procedures, and within assigned Claims Authority. Ensure that claims escalation authorities are strictly adhered to and that claims are accurately and efficiently triaged/reported to the relevant person. Maintain co-operation and regular interaction, including established routine practices with other functions within SiriusPoint, including but not limited to Senior Management, Compliance, Underwriters and the Actuarial team. Establish, develop and maintain relationships with brokers, ceding companies, lawyers and loss adjusters in connection with claims matters. Monitor risk arising from claims programs against agreed SiriusPoint risk appetite/tolerances; promptly escalating risk events/control failures and taking appropriate actions to report and assist claims leadership to address matters arising from these events. If interested and qualified, there may be an opportunity to handle MGA/Program claims outside of the U.S. as part of a global Claims Team at SiriusPoint. Any other duties as reasonably required. Development will be provided where required to the successful candidate.

United behind common goals

At SiriusPoint we work as one team across our global business, and we unite that team behind common goals, understanding the positive impact we can all make at SiriusPoint. We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career.

Our Purpose is to provide security and resilience in an uncertain world.

Our Vision is to be recognized as a best-in-class insurer and reinsurer utilizing deep risk capabilities to protect our customers. Blending our talent, expertise and data to provide intelligent risk solutions.

Our culture is one of performance and accountability. Our people are our experts and you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment.

Our Values are at the heart of our business, and which guide every day actions and decision making.

Integrity: Integrity, respect and trust are our core principlesCustomer Focused: Our customers are the reason we existSolution Driven: Creating solutions is our mindsetDiversity: Diversity, inclusion and allyship make us strongerCollaboration: Collaboration drives outperformance

Your skills and abilities should include

Significant claims adjusting experience which could include General Liability, Marine, Property, and some specialty lines (Transactional, Financial, Management). Proficiency in each type of claim listed is preferred but not required. Commitment to further training and knowledge gathering through attendance at market seminars, undertaking training courses and being active in relevant professional networks. The ability to make good decisions within the confines of accepted claims turnaround practice. The ability to analyze claims data and use data to inform strategic decisions at both an individual claim and portfolio level. Excellent written and verbal communication skills. The ability to represent the company (and its clients) effectively and professionally within the market. The ability to work to tight deadlines. Team player, with the ability to mentor/assist in the development of employees. B.A./B.S. or equivalent University degree. Additional insurance related certificates and credentials are preferred, but not required. Strong IT skills, including knowledge of Microsoft Office.

SALARY: The estimated salary range for this position is $135,000 per year to $170,000 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, SiriusPoint will consider a candidate’s relevant experience, location, and other job-related factors.

Why Should You Join SiriusPoint?

Our people are our experts, and from day one you will be empowered to apply your expertise in a supportive, collaborative, and purposeful environment. Our Values - Integrity, Customer Focused, Solution Driven, Diversity, and Collaboration - are at the heart of our business, and they guide our everyday actions and decision making. We also unite our global team behind common goals, ensuring you can make a meaningful impact.

We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career. We offer a competitive and above market compensation package. The following are some of the benefits and perks we offer our employees:

Medical Dental Vision FSA Medical and Dependent careHealth Savings Account (HSA)EAPBasic Life and AD&D (company paid)Basic Long-Term Disability (employer) paid-Taxable income Employee paid Long Term Disability(voluntary)Company Medical Leave, Parental leave- 8 weeks full pay after 6 months of serviceVoluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident Travel assistance programs Company paid401(k) 6 % safe harbor match, fully vested after two years, pre- and post-tax contributions allowedGym reimbursementLegal plan Pet Insurance Tuition reimbursementGenerous PTOFlexible work arrangementFully stacked pantry on-siteTeam outingsERG Groups

We Achieve More Together

At SiriusPoint, we know that diversity, inclusion and allyship make us stronger. We value and are committed to supporting the unique voices, backgrounds, cultures, lifestyles, and contributions of the diverse global employee base that make up our business.

We know that a diverse and equitable culture, where all voices are included and heard, is critical to our success as an employer. We are committed to developing our DE&I strategy to ensure that SiriusPoint remains a supportive and empowering place of work.