Operations Summer Temp (Fort Wayne, IN, USA)
📋 Role Overview & Responsibilities
Job Description
This position plays a vital role in supporting the Schedulers with coordination of cross border clearance, driver/agent problem solving and comparative alternate pricing that will help drive profitability of the network by keeping drivers compliant and securing the most profitable loads.
Description of Duties
Ensure timely and efficient movement and monitor on time pick up/delivery for all shipments. Handle requests regarding updates and/or changes on all loads and relay to the Scheduler for resolution. Maintain data integrity in all applicable systems. Maintain updated cross border driver information. Clearly communicate expectations to the fleet and agents regarding service, rules, policy, procedures, etc. Provide customer service for agents/drivers relative to border crossing clearing process and prepare ACI and ACE manifests for agents/drivers. Prepare cost analysis for planning and ensure proper application of van line procedures to individual shipment price programs and national accounts contracts/third parties in a cost-effective manner. Assist in special projects.
Qualifications
Must be able to multitask in a fast-paced environment. Excellent communication, organization and problem-solving skills needed. Knowledge of various Microsoft office products, including Word and Excel
Preferred Skills
Transportation and International background and/or understanding of customs processes. 0-3 years of transportation experience
Education and Certification Requirements
High School Degree or Equivalent
Frequently Asked Questions
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This position is located in Fort Wayne, IN with potential relocation and sponsorship assistance depending on candidate qualifications.
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