Customer Sales & Service Rep I (Irrigation Background Preferred)– Bilingual Preferred (English/Spanish)

Company Overview

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Position Overview

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What You’ll Do

Demonstrate exceptional customer service to all SiteOne customersCultivate and manage strong relationships with customersAssist customers with their questions and needs, either in person, via the phone or through online orderingPull and prepare inventory orders for customer pick up or deliveryProactively identify and capitalize on opportunities to grow sales with current and potential customersPartner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performanceAssist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

Minimum of 1 year experience in a retail or wholesale setting, preferredExcellent customer service skillsBilingual Proficiency - candidates who are conversational in English/Spanish are preferredGreen industry experience or knowledge of landscape, nursery, or irrigation product a plusReady and willing to learn and adopt new technologies and ways of workingAbility to think quickly and make sound decisionsInventory management experience helpfulMust be able to lift a minimum of 50 poundsHigh school diploma or equivalent preferred

Perks

Weekly Paychecks with DailyPay available!Competitive CompensationMedical, Dental and Vision plansPaid Time Off, Paid Holidays401k with company matchTuition ReimbursementLucrative Associate Referral ProgramCompany Apparel and Work Boot VouchersOpportunity for AdvancementPaid Training and Business Certifications AvailableFree Counseling Services/Employee Assistance ProgramLife Insurance and Short- and Long-Term Disability InsuranceProduct DiscountsMost Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.