Benefits Coordinator

ResponsibilitiesCollaborate with 3rd party benefit providers, brokers and vendors (Cigna, United, Fidelity, etc) to ensure smooth delivery of benefits services to employeesProduce invoice reports for multiple vendors and audit for discrepancies before submitting to accounting by end of monthFacilitate annual open enrollment and create informative materials such as presentations and flyers to further employee understanding of benefit offerings and/or upcoming changes Participate in new hire orientation and onboarding/enrollment of new hires weekly Ensure compliance with federal, state, and local regulations governing employee benefits programs, such as HIPAA and ERISAServe as a primary point of contact for employees regarding inquiries, concerns, and issuesCollaborate with HR and payroll teams to ensure accurate benefits deductions, reconciliations, and reporting

QualificationsObtained/obtaining a bachelor’s degree in human resources, business administration or a related field (or equivalent work experience)Prior experience in benefits administration, employee relations or a similar roleKnowledge of employee benefits laws, regulations and best practices related to COBRA, leave of absences, HIPPA, ERISA and 401k plans Proficient in Excel utilizing PivotTables and VLOOKUPStrong interpersonal and communication skills with the ability to effectively engage and interact with employees at all levelsExcellent customer service skills and the ability to empathize with employees concerns and needsHighly organized and detail-oriented with the ability to manage multiple tasks and deadlinesDiscretion and professionalism in handling confidential employee informationStrong problem-solving and analytical skills

Smith is an equal opportunity employer