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Sales Development Representative - ITSM

📍 Austin, TX 🕒
Work Model
📍 Austin, TX
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Human-Verified Opening: Inspected by Sarah Jenkins, CIPD • RemoteVault Editorial Team. Authenticated directly from SolarWinds's hiring pipeline • Zero recruiter markups or candidate fees. Verification Standards →

📋 Role Overview & Responsibilities

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role

Do you have a passion for selling? Do you want to earn uncapped commissions? Do you love “all things” tech and want to learn more about IT Software? Do you want to use your tech knowledge to develop new sales opportunities? If so, SolarWinds is seeking an enthusiastic self–motivated SDR to join our team.

SolarWinds provides powerful and affordable IT management software to more than 250,000 customers worldwide – from Fortune 500 enterprises to over 300,000 small businesses. We meet the diverse and unique needs of many of our existing customers. We scale to meet agency needs for continuous monitoring, cyber security, network operations, compliance, data center operations, and IT consolidation

Your Impact

Execute activities for prospecting, lead generation, and selling of SolarWinds products to new and existing customersQualify inbound and outbound leadsUnderstand customer requirements and effectively communicate the SolarWinds value propositionRespond to customer inquiries via phone and e-mail, assist potential customers during the product evaluation process, create quotes and new customer accounts, co-ordinate with distribution and channel partners, and proactively sell into the installed baseManage, maintain, and communicate accurate customer and pipeline records within SalesForce and to sales leadershipSubmit accurate and timely commits on a weekly and monthly basisConduct online product demonstrations to potential customer audiences that are both technical and non-technicalIdentify and develop new business through channel partnersProvide market feedback to include customer priorities and needsEngage in “social selling”. Candidate must be proficient with social media and thrive on creating new, unique content. This includes being comfortable being in front of a camera.

Your Experience

1-2 Years of Sales ExperiencePassion for sellingEnthusiastic and “self-starter” approachDemonstrable record of sales success against quotaAbility to communicate effectively (oral and written)Strong interpersonal skillsPrevious experience working at a value added reseller or distributorProficiency with CRM tools, preferably SalesforceProficiency with Microsoft Office (Exchange, Power Point, Excel, etc.)Proficiency with social media platforms, especially LinkedIn

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Frequently Asked Questions

How do I apply for the Sales Development Representative - ITSM position at SolarWinds?

Click the “Apply for this Position” button on this page to submit your application directly to SolarWinds without recruitment intermediary fees.

Is this position eligible for remote work or visa sponsorship?

This position is located in Austin, TX with potential relocation and sponsorship assistance depending on candidate qualifications.

Are there any candidate fees on Hirely?

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