Community Engagement Specialist

Job Title: Community Engagement SpecialistCompany: Supporting a local residential services businessLocation: Gulf Coast Region (Specific locations within the region)Position Type: Full-timePay: $50-60K

Company Overview:Southern Air is a dynamic and innovative home services company, committed to connecting with and serving our local communities. We believe in the power of authentic, local engagement to strengthen our brand and build lasting relationships with our customers. We are seeking a passionate and creative Community Engagement Specialist to join our team, focusing on developing local content for social media and serving as the community outreach point person for 8-10 branches within a 2-hour driving radius.

Position Overview:As a Community Engagement Specialist for Southern Air, you will play a pivotal role in shaping our brands local presence. You will be responsible for creating engaging and relevant content for social media and actively engaging with the communities surrounding our branches. Your goal is to connect with and build lasting relationships with local customers, ultimately driving brand loyalty and increasing local branch visibility.

Key Responsibilities:Content Creation: Develop and curate high-quality, local-focused content for our social media platforms, including Facebook, Instagram, Twitter, and others, to create an authentic and relatable online presenceCommunity Outreach: Act as the primary liaison between our branches and their respective communities, fostering strong relationships, addressing concerns, and identifying opportunities for engagement and collaborationLocal Events: Organize and participate in local events, community outreach programs, and sponsorships to promote our brand and establish a visible presence in the communityBrand Representation: Represent our brand in a positive and professional manner at all times, embodying our core values and maintaining the highest ethical standardsFeedback and Reporting: Collect feedback and insights from local customers and provide regular reports on local market trends, customer preferences, and competitor activitiesTraining and Support: Train branch personnel in local community engagement and social media best practices, ensuring a consistent approach to brand representationCollaboration: Work closely with the marketing and public relations teams to align local strategies with broader brand objective

Qualifications:Bachelors degree in marketing, communications, or a related field preferredManaged, and contributed toward a professional/brand “voice”Understanding of the business side of social channelsProven experience in social media content creation and community outreachExcellent communication and interpersonal skillsStrong local knowledge and understanding of the communityAbility to work independently and as part of a teamProficiency with social media platforms, analytics tools, and content creation softwareAccess to reliable transportation for local travel within a 2-hour radius

Benefits:Competitive salary and performance-based bonusesHealth, dental, and retirement benefitsProfessional development opportunitiesA creative and collaborative work environmentOpportunities for career advancement

Join our team and become the face of Southern Air in your local communities. If you are passionate about building authentic connections and creating engaging content, we invite you to apply for this exciting Community Engagement Specialist role.