Motorpool Dispatcher
📋 Role Overview & Responsibilities
Essential Job Responsibilities
The Motor Pool Dispatcher is responsible for performing dispatching and administrative support duties for Transportation department.
Interpret and monitor compliance for policies, regulations and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.). Fill routes based on driver availability daily and then develop and update driver schedule daily. Set up daily tractor/trailer assignments for drivers. Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times. Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts. Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy). Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc. Understand DOT hours of service and ensure driver compliance. Verify equipment "readiness" with Transportation Shop. Call customers to inform them of variances in delivery times. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers. All other duties as assigned.
Qualifications
Valid Driver's License Have excellent written and verbal communication skills to coordinate with a variety of individuals.
Supervisory Responsibilities: No
Work Environment
Required job duties are performed in an ambient outdoor environment, which would include varying conditions (rain, snow, ice, heat, wind, cold, etc). The position may also be required to travel throughout the yard and the transfer station either by walking or driving. Physically active. The noise level in work environment is frequent. The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.
We are an Equal Opportunity Employer
Frequently Asked Questions
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This position is located in Oakland, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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