Medical Information Contractor II
📋 Role Overview & Responsibilities
The Medical Information Contractor’s responsibilities will include the following:Receives, documents, and responds to written medical information requests from healthcare providersHandles escalated calls from the Otsuka call center regarding Otsuka products as neededUpdates and/or creates medical letters pertaining to Otsuka productsLimits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device related informationServes as an educational resource to both internal and external customersRecognizes and gathers, according to FDA guidelines and company policies, initial information regarding any product complaint or adverse event of which made aware during the handling of medical information and medical device inquiriesContributes to interdepartmental projects, and supports the provision of medical, scientific and technical information regarding Otsuka products, as neededProvide assistance and/or training to other medical information personnel (i.e. consultants)Participate in handling call center escalations (no on call or after hours required however)
Required:Pharm D1-3 years’ experience with providing medical information to customersExcellent attention to detail, interpersonal, communication and negotiation skills.MS Office; Experience with MI Systems a plus, but not required
Frequently Asked Questions
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This position is located in Princeton, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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