Service Supervisor

WHO WE AREStasis Drilling Solutions LLC is a privately held oilfield services (OFS) provider headquartered in Houston, TX with operations throughout the lower 48 of the United States. JOB DESCRIPTIONStasis Drilling Solutions, LLC an industry-leading provider of Managed Pressure Drilling services is looking for an MPD Field Service Supervisor. Applicants should be highly driven, highly organized, possess leadership skills, and work well within a fast-paced environment. This position will play a critical role in coordinating the deployment of our field service technicians to various job sites, ensuring timely response to client requests, and maintaining efficient communication channels between field personnel and management. The ideal candidate will have exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This position requires the candidate to have the ability to work nonstandard business hours and within the US without sponsorship.

RESPONSIBILITIES *Not an all-inclusive list

Dispatch Coordination:· Communicate with clients for scheduling of equipment and personnel.· Coordinate with field service technicians to schedule and them to appropriate job sites.· Ensure that technicians are equipped with necessary tools, equipment, and materials for each assignment.· Monitor the progress of ongoing jobs and make necessary adjustments to schedules as needed.· Keep job reports up to date · Create jobs with required information in the ERP system. · Assist with management of field technicians’ timecards including time off and availability.· Communicate with facility manager on upcoming jobs and equipment needs.· Scheduling logistics of equipment to and from location. Communication Management:· Serve as the primary point of contact between field personnel, clients, and management.· Provide regular updates to clients regarding the status of service requests and estimated arrival times of technicians.· Relay important information, instructions, and changes in schedules to field technicians promptly.· Facilitate effective communication and collaboration among team members to enhance overall efficiency and productivity. Resource Optimization:· Coordinate the allocation of resources, including manpower and equipment, to maximize operational efficiency.· Identify opportunities to streamline processes and improve resource utilization to meet service objectives.

Documentation and Reporting:· Maintain accurate records of service requests, dispatch activities, and job status updates.· Generate reports on service performance, response times, and resource utilization.· Assist in the preparation of field invoices.Qualifications· High school diploma or equivalent; associate’s or bachelor’s degree preferred.· Proven experience in dispatching, scheduling, or logistics coordination, preferably in the oil and gas industry.· Strong organizational skills with the ability to multitask and prioritize tasks effectively in a fast-paced environment.· Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.· Proficiency in using computer systems and software applications for scheduling, dispatching, and record-keeping.· Knowledge of oilfield operations, equipment, and terminology is desirable.· Ability to remain calm under pressure and make quick, well-informed decisions to address unforeseen challenges or changes in plans.· Flexibility to work non-standard hours, including evenings, weekends, and holidays, as needed.EDUCATION REQUIREMENTS· High School Diploma· 3-5 years’ experience within the Oil and gas industry, preferably MPD relatedPREFERED EXPERIENCE & SKILLS· Discretion and confidentiality in handling sensitive employee information.· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems.· Strong communication skills, both written and verbal, with the ability to interact effectively with employees at all levels of the organization.· Highly organized with excellent time management skills and the ability to prioritize tasks effectively.· Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.PHYSICAL REQUIREMENTS· Lift and carry 50 pounds independently while walking on uneven surfaces· Positions self to install equipment, including under desks.· Moves throughout the building to access files or necessary equipment.· Prolonged periods sitting at a desk and working on a computer.· Ability to safely navigate work sites with occasional walking, climbing, standing, stepping, etc. during various weather conditions (day/night, outdoor hot/cold weather) BENEFITSMedical, Dental and Vision Insurance Available401(k) Earned Personal Time Off (PTO)LTD/STDEAP Program