Customer Service Representative (Enforcement) -Healing Arts
📋 Role Overview & Responsibilities
Customer Service Representative
Division of Professional Registration
Missouri Board of Registration for Healing Arts
Posting Closes 04/26/2024
Salary: $38,010
Job Location: Division of Professional Registration, Missouri Board of Registration for the Healing Arts, 3605 Missouri Boulevard, Jefferson City, Missouri 65109.
Why You’ll Love This Position
The Missouri State Board of Registration for the Healing Arts promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.
Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines in a paperless environment.
Answer telephone calls and emails for the board’s enforcement section.Correspond with complainants and licensees both verbally and in writing.Responsible for receipt, distribution, tracking, processing and maintenance of malpractice and investigative cases.Responsible for board and commission directives including sending post directive letters to licensees and complainants.Processing and tracking malpractice and investigative subpoenas.Provides office support for field investigators, probation supervisors and medical staff.Performs data entry for each duty.
What We Are Looking For
Minimum Qualifications
Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative.Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.
Preferred Qualifications
Works semi-independently as a team member in a fast pace environment.Ability to work rapidly and accurately in processing a large volume of paper and electronic documents.Completes data entry with accuracy and efficiency.Knowledge of OneNote.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
About
If you have questions about this position please contact
Kayci Hollingsworth at kayci.hollingsworth@pr.mo.gov .
How To Apply
https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html
Frequently Asked Questions
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This position is located in Jefferson City, MO with potential relocation and sponsorship assistance depending on candidate qualifications.
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