Customer Service Representative (Licensure) - Healing Arts
📋 Role Overview & Responsibilities
Customer Service Representative
Division of Professional Registration
Missouri Board of Registration for Healing Arts
Posting Closes 04/26/2024
Salary $38,010
Job Location: Division of Professional Registration, Missouri Board of Registration for the Healing Arts, 3605 Missouri Boulevard, Jefferson City, Missouri 65109.
Why You’ll Love This Position
The Missouri State Board of Registration for the Healing Arts promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.
Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines in a paperless environment.
What You’ll Do
Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied.Correspond with applicants regarding errors and solutions.Enter information from the application into the licensure system.Prepare applications and supporting documentation for management and board review.Respond to written and verbal inquiries regarding requirements for licensure, fees, license status and the laws, rules and regulations pertaining to the board.Review national licensing database to check for complaints and disciplinary actions.Maintain a filing system and prepare records for digital imaging.
What We Are Looking For
Minimum Qualifications
Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative.(Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience)Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.
More Reasons To Love This Position
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
About
If you have questions about this position please contact
Kayci Hollingsworth at kayci.hollingsworth@pr.mo.gov
How To Apply
https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html
The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Frequently Asked Questions
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This position is located in Jefferson City, MO with potential relocation and sponsorship assistance depending on candidate qualifications.
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