Information Technology Technician
📋 Role Overview & Responsibilities
Stavis Seafoods, A Profand Company, an anchor of the New England seafood community since 1929, ships more than 37 million pounds of fresh and frozen seafood annually and imports from more than 50 countries worldwide. Stavis has one of the most diverse inventories of seafood items in the industry and can ship via land, air and sea around the globe.
In 2018 Stavis Seafoods was acquired by Profand. Headquartered in Spain, Profand’s mission is to create a multinational company within the global fishing sector, processing and manufacturing the highest quality seafood under a fully integrated and sustainable model from extraction to sale, while also ensuring the highest safety and profitability.
The IT Technician's role will diagnose, repair and maintain hardware and software components. Will install and configure computer hardware and provide IT support for the organization. Also, will routinely interact with various departments and levels, listen to their technical needs and implement IT solutions to resolve the issues.
Responsibilities
Setting up accounts for new users.Installing and configuring hardware and software components.Repairing and replacing equipment as necessary.Installing and configuring computer hardware, software, systems, networks, printers and scanners.Maintaining and updating the inventory & license lists by tracking inventory (such as charger cords, headsets, cameras, laptops, keyboards, monitors).Providing the requested hardware to employees, when needed.Providing quick and effective assistance with information technology systems.Guide employees remotely and on site through systems configuration, troubleshooting, and maintenance.Travelling between facilities if needed, to provide IT support.
Experience
+3 years of experience working in a help desk or technical support role.Strong knowledge of Windows operating systems and server administration.Proficiency in troubleshooting hardware, software, and network issues.Skilled in database programming and software installation.Proficient with Microsoft Windows and MAC iOS.Familiar with a range of software and hardware
What do we offer?
Full time position in a company with almost 100 years of experience in the seafood business. Training and professional development.Employee benefits.
Stavis Seafoods, A Profand Company celebrates diversity and inclusion, recognizing that having different professional and personal profiles is what adds value to our company. As a multinational company we aim to ensure equal opportunities, regardless of age, race, gender, disability, religion or sexual orientation.
Frequently Asked Questions
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This position is located in Boston, MA with potential relocation and sponsorship assistance depending on candidate qualifications.
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