Festival Perimeter Staff

IMPORTANT - IF SERIOUS ABOUT THE ROLE, PLEASE BE SURE TO FILL OUT THE APPLICATION IN THE LINK AT THE BOTTOM OF THIS DESCRIPTION.

Organizational ProfileFounded in 1938, Stern Grove Festival is a free summer music festival in San Francisco. Now entering its 87th season, the Festival draws close to 100,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included artists including The Flaming Lips, San Francisco Symphony, Kool & the Gang, Phil Lesh & Friends, Patti Smith, Los Lobos, Bob Moses, Smokey Robinson, Ziggy Marley, Carlos Santana, Allen Stone, and Janelle Monae.

Position DescriptionStern Grove Festival Perimeter Staff will assist in the smooth functioning of the Festival perimeter, entrances, vehicle and pedestrian routes and pathways, shuttle service and parking lots. The Perimeter Team will oversee the setup and control of the perimeter, venue entrances, shuttle queue and pathway. Perimeter Staff will work with the Safety, Ticket, and House teams to facilitate crowd management and control, response to patron health and safety requests and concerns, emergency response protocols, and any additional duties that pertain to the smooth functioning of the venue. Perimeter Staff may be re-deployed to a new position on the Safety, Ticket, or House teams as and if needed.

Availability and CommitmentStern Grove will take applications for anyone who can work any of the dates during the Summer Season.Hiring priority goes to staff who can work most or all of the dates:Concerts: Sundays from June 23 - August 25 + Saturday August 24th, 2024Orientations: Sundays May 12 - June 16, 2024 (except Memorial Day weekend)

Concert and Orientation days subject to change or cancellation. We will inform you of any changes as soon as possible.

Perimeter Staff can expect a schedule of between 6 and 10 hours each weekend, averaging eight hours per week over the course of the Season. There are hours available for pre-season build days and each Saturday toward equipment set-up (scheduling dependent on interest and availability).

Reporting RelationshipsPerimeter Staff are part of the Operations Department on the Perimeter Team. Perimeter Staff report directly to their Perimeter Leader. In addition, Perimeter Staff work closely with the Perimeter Manager, Assistant Perimeter Manager, Operations, Safety, Ticket and House Teams, Security and Medical teams, and other SGFA Staff.

General DutiesAttend pre-season Orientations and Concert Dry Run to learn about the organization's culture, understand the Operations Staff role in producing the Festival, get hands-on experience with equipment, and participate in venue safety drills.Assist in the set-up and breakdown of equipment, including barricades, aisles, fencing, signage, tables and benches.Maintain festival entrances and monitor patron ingress and egress and perform closure procedures if needed.Promote public safety and cultivate a positive patron experience within the assigned area by welcoming, interacting with, and informing patrons of policy and procedure.Perform crowd control, including maintaining clear roads and pathways and emergency exit routes.Assist elderly and people with disabilities in shuttle service, seating and venue mobility.Provide directions to venue amenities such as bathrooms, concessions, water, the medical tent, and general orientation.Attend on-site staff meetings and execute tasks under direction of Perimeter Leaders.

Essential Functions/Assigned RolesCrowd ManagementEntrance ControlVehicle ControlParking ControlEmergency Exit Monitoring

Personal CharacteristicsExcellent communication skills and collaborative work ethic.Capability and comfort being in large crowds of people.Possess the capacity to handle stressful situations with diplomacy and tact.Able to work efficiently in an organized and detailed fashion.Ability to adhere to SGFA policies, protocols and procedures.Able to maintain self-assurance and control during the concert day.Understanding of your own personal limits and ability to articulate those limits to your supervisor.Have a great sense of humor and maintain dedication to the SGFA mission.No experience is required but a good attitude and excellent work ethic is a must.

Physical RequirementsAble to lift/carry 50lbsAble to experience periods of extended standing.Able to walk and climb considerable distances, including on the Hillside during the course of a work day.Able to grasp, lift, carry, push and pull heavy objects such as barricades, fencing and carts.Able to stoop, crouch and kneel while placing signage throughout the Grove.The ability to listen and speak is required. In a typical work day the employee will be interacting with large groups of people and they must be able to hear and clearly express their ideas with spoken words.

Work Environment / Physical DemandsThe work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Occasionally sound levels may exceed 100 db. All efforts will be made to protect employee’s hearing. The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills.

LocationsSigmund Stern Grove, 19th Avenue and Sloat Boulevard, San FranciscoVideo conference for Orientation

Compensation Starting at $20 and commensurate with experience.

How to ApplyIf interested in the role, please fill out an application here -https://sterngrove.aidaform.com/2024-perimeter-staff-application-seasonal EmailIf you have any questions, please email jobs@sterngrove.org