Field Service Technician - Solar - NY

The Company:Sungrow is a global leader in technology, research and development specializing in PV inverter system solution and energy storage equipment for residential, commercial, and utility-scale PV and Energy Storage applications. Founded in 1997 by Professor Cao Renxian; a 26-year track record of growth and success; Sungrow is the world’s most bankable inverter brand. With a customer-oriented and innovation led organization focusing on R&D development with the largest dedicated team in the industry; and investing in its own in-house testing center approved by UL, CSA, TUV Rheineland and TUV SUD, Sungrow has a broad portfolio. This includes not only PV Inverter and Energy Storage Systems, but also floating PV Plants, NEV driving solutions, EV charging solutions, and renewable hydrogen production.

With over 405 Gigawatts installed worldwide as of June 2023, Sungrow is the world’s leading PV inverter manufacturer, with 16 subsidiaries worldwide. Sungrow has a diverse R&D team that is committed to providing first-class solutions to our global customer base. Sungrow is committed to a ZERO HARM mandate and actively develops a positive safety culture with and with our customers. Sungrow participates in local social programs such as donations to end poverty and local school district donations. This longstanding devotion and commitment to this mission and strong service to its customers has enabled Sungrow to remain at the forefront of the growing renewable energy industry. For more information about Sungrow, please visit http://en.sungrowpower.com/SUNGROW/.

The Position:This is a very dynamic and fast-track position reporting to the Regional Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.

Essential Duties and Responsibilities:Perform as a lead on more complex field engineering assignmentsLead the pre-commissioning (with and without grid emulator) and commissioning of solar inverters achieving the milestones agreed with utility scale customersLead Preventive Maintenance projects as neededPerform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central solar inverterLead electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as neededLead troubleshooting teams to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transientsProvide feedback to the engineering team on possible mechanical and electrical design improvementsLead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the projectWork with customer SCADA engineers to set-up systems communication and parametersCreate Field Service procedures for safety troubleshooting, and maintenanceLead BETA projects to determine technical issues before the release of a solar inverterCreate training material, and provide high level technical training to Field ServiceResearch alternative components that can be used in the fieldCoordinate with design engineering on the releaseSupervise other Field Service Engineers and/or service providers to make sure the procedures are follow correctlyWork independently in the field and with R&D Engineers to resolve high level technical issues, leading the investigation of root cause of for technology applications for complex projectsApply knowledge of design specifications for more complex systems/projectsCoordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plantsVerify and comply with engineering documentation standards and test proceduresPrepare, deliver and submit technical papers and perform engineering studiesSupport development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of workConduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations Minimum Requirements:7 plus years of overall experience in engineering field5 years of experience in solar invertersMust possess the ability to work with test equipment and hand tools as requiredMust possess customer service, problem-solving skills, and possess decision making and analytical skillsMust possess effective written and verbal communication skillsMust be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the jobMust be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)OSHA, NFPA70A, Electrical SafetyHave experience and/or certification with MV transformers

Education or Desired License and Certificates:Bachelor’s degree in Engineering from accredited university or collegeSolar industry experiences are requiredPower Electronics experience is required

CompetenciesTechnical problem solving/analytical skillsSelf-starter, strong initiatives and an excellent communicatorSystem and product level mindsetOrganization, detailed-oriented nature and strong initiativeStrong technical support focus and a service oriented individual both with Sales team and customers Travel80% Plus

Work Location and Status:Full time, NYNo visa/legal sponsorship

Compensation:Compensation commensurate with experienceCompetitive benefits package and employee programsStrong personal and company growth opportunities

For candidates in the states of California, Colorado, New York and Washington, the anticipated base pay for this role is between $36 to $40 per hour plus OT. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base pay offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.

Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow