Systems Administrator

• *FULLY ON-SITE M-F 8-5**

SUMMARY: The System Administrator will work along other IT staff members to maintain and administer our company's networked system of computers. The System Administrator's main responsibilities include troubleshooting and administration of hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance, stability and security.

PRIMARY FUNCTIONS:Support and maintenance of VMWare ESX technologiesWindows Server (2019, 2022)Good understanding and working knowledge of Veeam Backup and ReplicationCore Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)Strong experience with all aspects of Active Directory and its managementMaintenance of directory structures, rights, security, software and files servicesMaintains domain user account information including rights, security and system groups.Maintaining and troubleshooting servers, computers, printersSupport internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available.TCP/IP NetworkingServer Optimization and HardeningWorking knowledge of SAN technologyManage IT system infrastructure and any processes related to these systemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc.Implement, troubleshoot and perform data backups and disaster recovery operations.Assists all personnel with presentation/conference equipment and programsResolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.that system improvements are successfully implemented and monitored to increase efficiencybottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users.to identify root cause and determine short and long term resolutionsPlans, writes and maintains documentation pertaining to systems operation and end user documentation.Maintains inventories of hardware, software, forms etc.Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.Support IT Helpdesk escalated tickets/inbound calls when it’s neededOther duties as requested

Skills:Problem solving and ResourcefulnessMulti-tasking and QualityTechnical AptitudeAbility to support and explain reasoning for decisions and include appropriate people in decision making processPatient and professional demeanor, with a can-do attitude.Personal IntegrityStrong interpersonal and organizational skills requiredAvailability outside of working hours to resolve emergency issues promptly.Scripting languages (PowerShell) (highly recommended)Experience working with network administrator tools (WinSCP, Putty, Wireshark)Quick learnerProvide high-level support & quality service to end-usersHighly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required.Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.Ability to work independently as well as part of a teamMust maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)Inspires, motivates, and guides others toward goal accomplishmentConsistently encourages, develops, sustains, and rewards cooperative working relationships.

Educational and Work Experience Requirements:Associates Degree in Computer Science, Related IT Field or equivalent experience3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities.3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions/Group Policies3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber.