Help Desk/Technical Support Engineer
📋 Role Overview & Responsibilities
A technology services client of ours is looking for Help Desk/Technical Support Engineer skills their ongoing projects.
Below are the additional details of this role
Required Skills
A minimum of 3+ years of appropriate it related customer service. Experience in the medical device industry highly desired.Professional phone skills and customer service skills highly desired.Experience with use of software including Microsoft office, word, excel and sap required.Must possess a good understanding of computer functionality and experience with software/hardware troubleshooting.A demonstrated understanding of computer networks and database structure is also required to perform the role.Knowledge of windows XP, vista, 7, and 8 operating systems required.Knowledge of android and iOS mobile operating systems highly desired.Knowledge of SQL server preferred.
This role can be W2 and open for USC/GC resources.
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This position is located in Murrysville, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
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