Director of Sales And Business Development
📋 Role Overview & Responsibilities
The Director will be responsible for driving new revenue by acquiring new freight brokerage customers primarily in the truckload market with a secondary focus on LTL customers. They will be responsible for hiring, managing, and holding accountable inside sales representatives. This position will work closely with Synchrogistics’ top management. THIS ROLE IS IN OFFICE AND ON-SITE IN RALEIGH, NC.
ResponsibilitiesDevelop and execute strategic sales plan to drive the success of the sales team, generate new sales leads and revenue, and capitalize on significant existing client relationships
Drive performance of inside / outside sales and account management personnel by establishing expectations and leading accountability efforts for a growth-focused, high performing team
Lead by example on the sales floor rather than in an office out of sight
Define monthly, quarterly, and annual sales plans to realize and capture market potential
Directly supervise account executives including hiring, coaching and developing, performance reviews, disciplinary issues, and termination recommendations
Continuously develop and monitor departmental and individual KPIs ensuring profitable growth and alignment with overall company strategy
Develop deep relationships with executive sponsors at key customers
Lead customer quarterly business reviews
Foster a customer-centric culture by influencing team to proactively identify client inefficiencies to increase client satisfaction and operational efficiency
Serve as key point of contact for escalations and opportunities
QualificationsBachelor’s degree or equivalent education/experience
Minimum 1-3 years’ sales management experience
Preferred 7 years’ sales experience within B2B services industry. Freight brokerage experience is a plus but not a requirement
Ability to construct, monitor and refine call cycle process for ensuring proper contact with customers at multiple levels of customer organization
Experience with phone sales is a plus
Ability to recruit, develop, measure, and nurture sales talent
Customer relationship management (ideally Salesforce platform) software experience, especially managing a sales team using the Salesforce CRM
Strong presentation skills, whether over phone, videoconference or in person
Excellent strategic planning skills, with proven ability to establish and meet goals
Effective problem-solving, quantitative analysis, and interpersonal skills
Excellent organizational skills and attention to detail
Ability to thrive in a high-paced and, at times, stressful sales environment
Proficient with Microsoft Excel and Salesforce preferred
Team focus - until everybody is done, nobody is done
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This position is located in Raleigh, NC with potential relocation and sponsorship assistance depending on candidate qualifications.
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