AVP, Associate Creative Director
📋 Role Overview & Responsibilities
E2401593
Job Description
Role Summary/Purpose
Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. Our Digital Creative team is focused on creating and producing campaigns and content for digital channels. We are seeking an Associate Creative Director who has a passion for creating award-winning work and is an excellent conceptual/strategic thinker, as well as a natural collaborator, storyteller, and creative leader. This AVP, Associate Creative Director position on the Consumer Bank team. Our ideal candidate has exceptional design skills for all things digital, such as interactive banners, eye catching social media design, email campaigns, consumer journeys, rapid prototypes, and brand campaigns including still and motion-based executions while working within a digital production environment. The Associate Creative Director solves problems in collaboration with creative directors, copywriters, designers, developers, videographers, producers and more. A key responsibility includes designing and overseeing digital national advertising and marketing campaigns for business platforms across the Synchrony enterprise that focus on internal and external B2B and B2C campaigns.
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities
Responsible for concepting, executing, and creative directing a wide range of social media ads, web pages, email, programmatic and interactive display banners and UX/UI design (mobile first).Must have the ability to implement animation and interactivity for the format and platform. This requires front-end web skills (HTML, Javascript & CSS) as well as motion graphics capabilities (Adobe After Effects, Premiere).Direct and concept innovative product marketing communications, executive leadership presentations and web projects such as website design, digital dashboards, and mobile apps that are also supported by data and performance metrics.Present creative work to team members including Creative and Account Directors, external clients, internal clients/stake holders and internal senior leadership; as well as being able to handle multiple critiques/feedback.Manage assigned aspects of digital design work done by Art Directors, Copywriters, Designers, Digital Developers, Web Designers, Animators, and Videographers with any additional outside vendors as they relate to a project.Follow a creative brief and work with Account Managers to ensure assignment is clearly outlined and estimated.Question client/marketing strategy when it doesn’t align with market research or meet the needs of the consumer.Mentor and support junior/mid-level creatives; sharing knowledge, encouraging collaboration, participation, and creative thinking.Keep up with latest digital, animation and prototyping software and new technologies in AR, VR and cinematography.Experience designing and building interactive, web-based navigation, banners, games and/or other immersive contentResponsible for creation and management of templated dynamic solutions to streamline high-volume production for large scale projects.Advocate for establishing and following best practices, ensure the team adheres to those best practices, and take the initiative to offer creative direction and creative solutions.Perform other duties and/or special projects as assigned
Qualifications/Requirements
Bachelor’s Degree, OR in lieu of degree, a high school diploma and 8+ years of work experience in digital design and/or video in an advertising agency, digital agency, or video production company.5+ years of professional delivering integrated and digital projects, advertising/digital agency experience coordinating interactive digital content from initial stage to final execution within an in-house creative group (in-house preferred).Proficient with digital production tools similar to Adobe CC Photoshop, Illustrator, InDesign, XD, Animate, After Effects and Premiere. (Knowledge of Workfront a plus)Must be comfortable within a fast-paced digital production environment.
Desired Characteristics
You love digital, motion and animation.You’re an excellent problem solver and storyteller.You’re curious and inspired, proactive, self-motivated, and responsive to direction.You’re a good communicator, effective presenter and comfortable with group dynamics.Strong leadership skills, great collaborator and experienced in managing creative teams.Your portfolio is excellent in its craft and demonstrates strategic insight, that highlights products and features, while telling a compelling story and showcasing conceptual skills.You have a great understanding of HTML, CSS, and JS.You have a keen understanding of web usability and information architecture, including knowledge of wireframes and mock-ups (UI & IA Design).You have Solid experience with UX/UI and web-based user centered design approach.You have excellent knowledge of the digital landscape.You possess a strong understanding of interactive platforms ranging from web to CRM.You’re interested in world-changing leaps in technology and have a healthy disrespect for the impossible.Graduate degree preferred.
Grade/Level: 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements
You must be 18 years or olderYou must have a high school diploma or equivalentYou must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding processYou must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group
Marketing
Frequently Asked Questions
How do I apply for the AVP, Associate Creative Director position at Synchrony? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Synchrony without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Alpharetta, GA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →