Junior Research Associate- Literacy

Job Description:Synergy Enterprises, Inc., a minority, and woman owned government contractor, is seeking a Junior Research Associate to work remotely. The Junior Research Associate will work closely with both evaluation staff and technical staff, providing support in a variety of areas. Such areas may include responding to technical assistance requests, reviewing, and editing publications, preparing, and monitoring social media posts, analyzing data, preparing reports, and completing administrative tasks. Primary Responsibilities:• Monitor and respond to technical assistance inbox and phone requests.• Coordinate and facilitate events using Zoom and Teams. • Write, review, and edit a variety of informational products, written materials and website and online resources. • Assist with data collection, entry, analysis, and reporting efforts. • Help maintain quality control measures across the project to ensure client deliverables are of high quality.• Be proficient and professional representing the TA Center and its various endeavors at off-site events, meetings, and via phone, email, and online meetings. • Proficient in taking detailed notes during meetings, webinars, and grantee interview.• Update and manage Client Deliverable calendar. • Update CLSD listserv and manage mass emails.• Assist with social media post development.• Assist CLSD Team with support tasks.• Attend IT SCRUM daily meetings as liaison for CLSD team and oversee submission and fulfillment CLSD IT requests.• Working knowledge of Project Management Platforms such as Monday.com or Workday• Other duties as assigned.

Qualifications

• Bachelor’s in education or social science related field. • Advanced skill set with Microsoft Word, Excel, PowerPoint, and web-based databases. • Extensive experience using SharePoint. • Exceptional organizational skills and attention to detail. • Self-starter with strong time management and multitasking skills. • Excels at working in a fast paced, dynamic environment. • Able to work under pressure, managing several complex assignments with multiple deadlines. • Excellent verbal and written communications skills, including proofreading or copyediting experience. • Understands online data collection forms. • Special expertise in the fields of education, social media marketing, evaluation, research is a plus.