Business Analyst (onsite)

Job Description

Business Analyst

Columbia SC – (Work is 100% onsite)

NO C2C, NO H1B

The Business Analyst will assist with the implementation of small to large projects. Projects will include integration of other systems with the eligibility systems, such as Salesforce.

The principal duties of this position are to evaluate agency needs, as-is and to-be business processes, technical designs, to provide analysis, and provide advice on strategies for information technology solutions and non-technical solutions. The BA will provide detailed analysis, document business processes, and document requirements.

Specific Duties Include But Are Not Limited To

• Serves as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities.

• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assists in the business process redesign and documentation as needed for new technology and/or enhancements to existing technology.

• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.

• Requirements development execution, including the elicitation, analysis, specification and validation.

• Documenting and analyzing agency business processes and recommending improvements.

• Documenting and analyzing data requirements and relationships in requirement documents; including process models.

• Participating in the requirements management processes, including change control, version control, tracking and status reporting, review/approval, and traceability.

• Providing requirements interpretation and guidance to technical and testing teams.

• Proactively identifying risks, issues, and action items leading to possible solutions.

• Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).

• Research business rules, requirements, and models.

• Maintain business rules, requirements, and models in a repository per the agency’s operating procedures.

Required -

• 5 years’ experience in government IT projects as a business analyst or related duties

• 5 years’ experience eliciting, mining, and documenting business rules, processes

• 3 years Medicaid or healthcare experience

• Superb written and oral communications skills, including the ability to write requirements and Use Cases.

• Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.

• Knowledge of formal business process documentation.

• Understanding of business modeling techniques, including the use of graphical process flow software

Preferred -

General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)

• Salesforce and/or Salesforce Marketing Cloud

• Microsoft Office Project/Project Server

REQUIRED EDUCATION: Bachelor’s degree in a technical, business, or healthcare field. Equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.