Product Operations Manager
📋 Role Overview & Responsibilities
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
Role Summary
The Offer Manager in Individual Investors will organize, enhance, and oversee delivery of the benefits available to T. Rowe Price clients, most notably through the T. Rowe Price Summit Program.
Responsibilities
This person will create and develop relationships across Individual Investors including teams such as Marketing, Data, Sales, Services, Recordkeeping, Client Experience, and Operations. This person will collect feedback from partner teams and clients to identify opportunities to enhance the benefits offered. Enhancements can include process automation, reduction of risk, attraction of new clients, and relationship enhancement of existing clients. We are looking for a candidate who is motivated, intellectually curious, and organized. They can deliver on existing planned activity as well as identify and deliver new initiatives to broaden our ability to educate our clients on the value of T. Rowe Price capabilities. We operate in a collaborative, enterprising, thoughtful, and supportive environment and are looking for candidates who fit that mold.
Qualifications
Required
Bachelor's degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience.
Preferred
Experience in an Operations, Client Experience, or Marketing role.Excellent written and interpersonal communication skills and ability to effectively connect with all levels of the organization.Ability to handle multiple projects at one time, work under pressure, and within tight timelines.Financial Services experience and familiarity with investment products (mutual funds, exchange-traded funds, etc.) Demonstrated success leading and working with large cross functional teams.Proficiency using Microsoft Excel, including the ability to organize and filter data. Familiarity with Agile methodology concepts and using data to inform decision-making. Some SQL knowledge or the ability to query internal datasets.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Regional Requirements
Base salary range
$91,500 - $156,500 USD
For the location of
Colorado
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
This job posting is expected to be available until 7/24/2024.
Commitment to Diversity, Equity, and Inclusion
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including
Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributionsFlexible and remote work opportunitiesHealth care benefits (medical, dental, vision)Tuition assistanceWellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Frequently Asked Questions
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This position is located in Owings Mills, MD with potential relocation and sponsorship assistance depending on candidate qualifications.
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