IT Project Manager - W2

JD:The Project Manager is responsible for delivering vital enterprise software applications/infrastructure used throughout to deliver time-sensitive legislative requirements and support the rapid improvements necessary to align with the agency’s strategic priorities. The ideal candidate will have experience as a senior project manager for a software development team executing the software development lifecycle (SDLC) and have experience working in an education domain. The Project Manager may oversee, direct, assign duties, and evaluate the work of project staff. The Project Manager performs advanced levels of project management work, works under limited supervision and has considerable latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS: Process Consistency: Direct, develop, evaluate, and establish processes used by application project teams to ensure the teams are adhering to procedures consistently and confirm scope and schedule changes are documented, approved, and understood by stakeholders and project team members. Oversee and develop project budgets, schedules, works plans, resource requirements with resource managers, cost estimates, and cost projections. Document and monitor exceptions to standard IT policies, processes, and best practices.

Deliverable Quality: Oversees, monitors, and manages the quality of multiple highly complex applications and works to identify continuous improvement measures/root cause and corrective actions. Verifies project deliverables are acceptable, fulfill terms of the team agreements, and are within time and budget. May oversee the deliverables of contract work.

Customer Satisfaction: Communicates routinely to management, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback. Leadership: Responsible for problem management, issue resolution, and risk identification and mitigation, while empowering and motivating the team to have a sense of ownership over the application. Establish and manage a cross-functional team.

Vision: Articulates a clear view (current and future) of the application to the executive management team, customers, and project team. Evaluate enterprise-level projects on defining and meeting strategic goals and objectives for projects; coordinate the initiation and planning of diverse projects to meet application and technology roadmap commitments. Balance and articulate the effort of the functionality with the value for the IT applications.

REQUIREMENTS - PreferredProject Management Professional (PMP) Certification preferred. Certified Contract Manager preferred. Experience with Agile software development and release methodologies preferred. Experience with Dynamics365 Customer Service Enterprise preferred. Willingness and availability to work outside the regular work hours, as needed, to support project needs. A desire to self-reflect, give/receive feedback, and continuously improve. Expertise in developing a collaborative, results-oriented team environment, and work across multiple stakeholders. Demonstrate critical thinking abilities by asking questions and, synthesizing, and analyzing complex information to make sound decisions. Excellent written and verbal communication skills and an ability to connect with a variety of audiences. Knowledge and appreciation of project management theories and practices applied to complex projects. Prior experience developing contract-related documents, contract management, and cost monitoring. A strong customer-service mindset focused on meeting the needs of critical stakeholders. Skill at motivating and influencing others where there is not a direct reporting relationship.