Inbound Customer Service Representative (WFH)
📋 Role Overview & Responsibilities
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
Salary up to $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Excellent benefits package including 401k, Medical, Dental, Vision, Life Insurance, and Disability Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to make a positive impact on patient care and treatment at home
What To Expect (Job Responsibilities)
Acts as patient advocate to resolve questions or concerns Collects patient, source information, and inputs data into e-Intake Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines Identifies and resolves problems in a timely manner Provides basic technical customer service assistance for CPAP equipment
What Is Required (Qualifications)
High school diploma or GED equivalent One to three years of related prior work experience in a team-oriented environment Experience in medical field and administrative record management Strong customer service background Valid driver's license in state of residence with a clean driving record
How To Stand Out (Preferred Qualifications)
Knowledge of billing reimbursement and insurance policies and requirements Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) Medical terminology knowledge
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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